Mold Remediation and Inspection
We discovered mold in our attic and were very fortunate to come across this company. Right from the start when I called and spoke to Kay, I felt I was in competent and caring hands. Kay made me feel at ease, quoted me a very reasonable price that was much better than another competitor's and scheduled our mold remediation for a few days later. The guys showed up promptly and did their job very thoroughly and professionally, with very little disturbance to us and our pets. We received our report and pictures a couple of days later, everything was great and we were very happy. But this is not the end of the story. A couple of months later we decided to sell our home. The prospective buyer brought a home inspector who called out mold in our attic! Needless to say I was absolutely shocked, so I promptly called Kay again and explained my predicament - how could this be?? Again, with her calm, friendly and reassuring demeanor, Kay took matters in her own hands, pretty much cleared Ross's calendar for the next day, and Ross himself came to inspect our attic again, and might I add, without wanting a penny for it. Obviously there was absolutely no mold, and Ross even put this down in writing on another report, which not only demonstrates a commitment to standing by the quality of their work, but also a willingness to help customers above and beyond the call of duty. The prospective buyer was satisfied and ended up putting an offer on the house. There are many other things I could add about what a great experience it has been for me to deal with Ross and Kay, and how helpful and genuinely kind they are, but there's no room here! I'll just close by saying DO NOT HESITATE to call them and use them. You will NOT regret it.
Signed,
A happy, mold-free home seller!
- Approximate cost of services:
- $1,500.00
- Company Response
Hi Hazel, we are so glad to be there for you. Our customers mean the world to us. We attribute our success with great customer service and exceptional mold remediation processes within the home and the attic. Thank you Thank you!
Kay