Greenland Van Lines

I was sooo disappointed from the service I got.
The delivery I was promised was 10 max, but eventually I received my shipment after 3 weeks.

Communication with the agent was very hard.

We received our furniture with some damages and couple of missing items. After submitting a claim form for the damages we were only eligible to one tenth of the claimed amount.

Bottom line I don't recommend this company to anyone.

Greenland provided an excellent service. The moving crew was professional, polite, and very careful with my stuff. There were no hidden or extra fees. They only charged $100 to break up the move to two days. I will definitely use them again. (It would have been cheaper to use 3 person crew. Live and learn).

Very good service, helpful and extremely efficient. We received so many quotes but decided to go with Greenland Van Lines based on their reviews. My agent Samantha took the time to go over all of the items I wanted to move and gave me very accurate estimate. She suggested certain things to be protected and wrapped (which I didn't think of). The move went off without a glitch and I would highly recommend them to anyone looking for moving services.

I went with Greenland Van Lines because of the rave reviews they received on this website. Unfortunately, my moving experience with them wasn't so great.
One of the problems I had is that they weren't up front about their policies. For example, I asked whether they sub-contracted their movers, or if they their had own truck and staff that did all the moving. I was told that they did not sub-contract, so I was surprised to see a different van line at my door on moving day and a second one at my destination. Never once did I see a Greenland truck. I was also quoted a deposit of $100 on the phone, and was surprised to later get a charge for $200 on my credit card. Moreover, I specifically asked over the phone whether there was a deductible on any insurance claims and was told 'no'. But when it came time to sign the paperwork at the end of my move, I had to agree to a $350 deductible before getting any of my stuff. And another thing: I was told before the move that my stuff was still covered by their insurance policy even if I packed it myself, only to learn on the other side while signing the paperwork that this was not true. Either Greenland doesn't know their own policies or they were misleading me.
Another thing that really miffed me was the absolute horrific care the movers took with my stuff. My boxes were man-handled. Thankfully, I packed them with enough care that there was minimal breakage (some broken glasses, scratches on the furniture, and a busted statue). I spent $90 on a TV box for my flatscreen, which was completely crushed at my destination. The TV turned out to be okay (barely), but the box was destroyed and it was evident from the sensor sticker on the side that the TV had been flipped either on its side or upside down at least once during the move. Not good.
The only thing I can commend Greenland Van Lines on is that they were friendly and accommodating, and their prices were reasonable, but I would not use them again.

Greenland picked up our goods the day they were contracted and delivered them to Toronto within the estimated timeline mentioned. We did have some concerns but all ithings considered the move was a success. Greenland did contact me to address the concerns we had and we have resolved the outstanding concerns. My advice, with any move, would be to read the fine print and get a final price prior to the move.

We are very happy with the service. Thanks to Brock the manager for all his help in meeting a happy resolution for both of us. Tuana in the office was great to deal with. We would recommend their service to anyone.