I have been an Alarmforce customer for over 10 years. I planned to cancel my Alarmforce home alarm system as I rarely used it (it was 10+ year old equipment with a dying battery). When I called to cancel, I was transferred to Amadi who did an excellent job explaining how my system could be upgraded to meet the changing needs I had for security. Instead of cancelling, I decided to renew my contract for another 3 years. The new system was installed a week later and I am happy to say the new system is amazing - the technology is way superior to the old system I had and I am getting the use I want from it. My only complaint is that they didn't reach out and contact me to explain new options that were available!
- Approximate cost of services:
- $0.00
- Company Response
Hello,
Thank you for being a long-time customer and taking the time to acknowledge Amadi's great work.
We are thankful for the feedback you have provided as it will help us make improvements and continue to provide you with great service for another 10 years!
Have a good day,
Jesi