Reviews

10/10

I have two fireplaces that were due for maintenance. Contacted True Flame after reading the excellent reviews on HomeStars. I was not disappointed! Jeff promptly responded to my request for pricing and scheduled me in for the same week. He beautifully cleaned and thoroughly checked both fireplaces, leaving me with a full written report and some great suggestions for maximizing the length of life for the fireplaces. Very happy with the service. Highly recommend!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for taking the time to review and the kind words LJ! It was a pleasure meeting you and helping you out with both fireplaces. Enjoy!

Jeff Da Costa

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

10/10

New Look Windows and Doors was one of several companies I called to get product details and quotes for a whole home window replacement (14 windows and 2 patio doors). Alex was a pleasure to deal with through the entire project. When I contacted him, he quickly set up a meeting to go over requirements, go through the options and answer many, many detailed questions. Within a few days he provided a detailed quote. I selected New Look for the project based on the product quality, the product options available, Alexs knowledge and expertise, and the price. While the price was not the cheapest, it was competitive and by far, the best value for the quality of product, warranty and the level of service Alex was providing. The installation took place a few months later. The installation team were talented and professional and the renovation went very smoothly. I could not be happier with the final result. The windows are gorgeous and Alex made the entire process easy. I have already recommended his company and will continue to do so without hesitation!

Approximate cost of services:
$28,000.00
Was this review helpful?
Company Response

Hi LJ,
It is very pleasant you mentioned our installation team and we are happy to hear that you are satisfied with our service and our TEAM. Customer satisfaction and service is what we're all about. Enjoy your new windows and thank you for choosing New Look windows and doors.

10/10

After a few disappointing visits from various electricians over the years, Mr. Electric was recommended to me. It was very easy to schedule an appointment and they provided a lot of info in preparation for the electrician to arrive. Paul arrived on time and I was very impressed with his knowledge, his expertise and he had a genuine interest in solving my issues properly. He answered all my questions (there were many!) and made great suggestions. The pricing was fair and he worked fast and efficiently. He will be my go-to electrician from now on!! Highly recommend!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hello and thank you for the great review! We are pleased to hear that our electrician Paul provided expert electrical service. Our goal is to exceed our customers expectations and consistently provide expert electrical service. We look forward to working for you and appreciate the recommendation!

10/10

I contacted Yevhen to diagnose my broken dishwasher. He found the issue quickly and also pointed out a few other problems that ultimately led to the decision that it was better to replace than repair. He was honest and helpful in determining the best course of action. During the same visit, he installed a new microwave. A few days after installation, an issue can up and he was responsive and ready to come back to resolve it (which was actually not necessary in the end). Very happy with the service he provided! Thank you!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you so much Layla for contacting me for service and time you spent for writing this review! Appreciate it so much! Yevhen

10/10

Contacted John based on excellent reviews to install a new exterior door and trim. Was not disappointed! John and Art were a pleasure and did a fantastic job making sure the door was properly installed, including adding new insulation. It's been a few weeks and I am loving my new non-drafty door! Thanks!

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Layla,

Happy new year!
Thanks for taking the time to write this review.
It was a pleasure to work with you and thanks for the coffee and sandwiches.
It's good to hear your happy with everything.

Best wishes,

John Morrissey
Mississauga Decks and Trim

10/10

This is the second time I have used The Duct Cleaning Specialists. Thanks to Paul, Mat and Nik for their courteous, efficient, professional service. Ducts are clean and my dryer is working again! Definitely recommend this company!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks for sharing about your experience with us. Glad you were happy with the work we performed. We look forward to being of service again in the future. Have a great day. ~Paul

9/10

I have been an Alarmforce customer for over 10 years. I planned to cancel my Alarmforce home alarm system as I rarely used it (it was 10+ year old equipment with a dying battery). When I called to cancel, I was transferred to Amadi who did an excellent job explaining how my system could be upgraded to meet the changing needs I had for security. Instead of cancelling, I decided to renew my contract for another 3 years. The new system was installed a week later and I am happy to say the new system is amazing - the technology is way superior to the old system I had and I am getting the use I want from it. My only complaint is that they didn't reach out and contact me to explain new options that were available!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello,

Thank you for being a long-time customer and taking the time to acknowledge Amadi's great work.

We are thankful for the feedback you have provided as it will help us make improvements and continue to provide you with great service for another 10 years!

Have a good day,

Jesi

10/10

I have been a homeowner for many, many years. I have never had a good experience with plumbers.....until now. What a GREAT experience with Advanced Plumbing. Cost of new faucet $249 Cost to install new faucet $200 Cost to repair damage from leak $0 (minor - I'll be doing the repairs) Finding a plumber you trust: PRICELESS Thank you to Greg for responding quickly, scheduling my repair within 24 hours of contacting Advanced Plumbing and providing a very reasonable quote over email when I sent photos. This was one of the main reasons I chose Advanced Plumbing for my repair. Thank you for NOT assuming I knew nothing about the source of the leak and making the process easy! And George.....I cannot compliment George enough. Professional, genuinely friendly, knowledgeable and did an excellent job installing my new faucet. No hidden costs and no surprises. George will be the one I call for all my future plumbing needs!! I highly recommend this company. Thank you!!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the fantastic review Layla! It was our pleasure serving you and we will be there for you if you ever have any other plumbing problems.

Sincerely, your friends at Advanced Plumbing Inc.
www.advancedplumbing.ca

10/10

Happy to add to Mark's outstanding rating on Homestars. He was able to fit me in at short notice and resolved my issue quickly and efficiently. Installed a new outlet, made sure there were no problems in the electrical panel and brought me up to code with a new cover for the outlet. He also didn't mind answering all my questions (I ask a lot of questions...) and was friendly and professional. I'll definitely use his services again and I highly recommend him! Thanks Mark!

Approximate cost of services:
$280.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello LJ,

As a rule, we focus on efficiency in carrying out our work, we train our technicians in many areas including customer service they are retrained regularly in electrical technology especially these days with the increase in new technology that influence so many areas of our lives. we're glad we could fit you in easily.

let us know how we can help next time.

Thanks, GPE

10/10

Had a great experience with Air In Motion Heating + Cooling. Steve was very fast responding to my request for service to perform maintenance on 2 gas fireplaces. He was able to schedule me in the same day which was very convenient for me. Peter did the work quickly and efficiently and offered very useful advice. Both fireplaces gleaming and working like new. Thank you Steve and Peter!

Approximate cost of services:
$280.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much LJ for the great review as I really appreciate your time... If there is anything else we can do please feel free to contact us anytime...Steve Youdowitch - Air In Motion Heating + Cooling

10/10

I selected Cozy World due to their excellent rating on HomeStars. I am very happy to be able to add another stellar review for this company. I needed to replace my furnace and air conditioning unit and Fred helped me properly research options and made it clear what value I was getting with each option and each component. Once I had made my decision, the installation was scheduled at a convenient time and the installer Kam and his team did not disappoint. They worked quickly and efficiently, had everything installed within one day and it was clear they took pride in their work. Following installation, all rebates were processed on my behalf and extended warranties were registered for on my behalf. It really was exceptional service from beginning to end. It's 2 months later and everything is working great - I'm very happy with my investment and the overall customer experience. I highly recommend Cozy World!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

I am glad that you are enjoying the new system.

10/10

Based on excellent HomeStars reviews for carpet restretch projects, I contacted Victorious Flooring to discuss restretching carpets in 2 large rooms + a hallway that had developed ridges and bumps over the past couple of years. Mark got back to me very quickly and was able to provide a competitive quote. I booked my appointment and Erdem arrived with his crew on time and did an amazing and thorough job. The carpets are like new - it's such a pleasure to look down and not see any ridges and bumps at all!!!!!! I had hoped for a reasonable result but they really exceeded my expectations. Highly recommend this company - the quality of their service is very high and prices are very reasonable. Thanks Mark and Erdem!

Approximate cost of services:
$440.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

It is all our pleasure. Thank you for your business and for sparing your time to write this review. Much appreciated!

10/10

My next door neighbour used Dodds to replace his garage door and it was clear the quality was high so, when the time came for mine to be replaced, I called them. What a great experience. I too, now highly recommend Dodds for both prompt and reliable service and a very high quality product. Michael, the sales representative, was very knowledgeable and helpful in answering all my questions and Dodds definitely delivered what he promised. Omar came to install my new garage door in sub zero temps with a smile on his face. He's a professional - his work was excellent. I'm extremely happy with everything. Great job!

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you LJ for this great review and we will certainly pass on your compliments to our hardworking employees who make all this possible.

10/10

I am thoroughly impressed with this company. Paul, the owner, answered the phone right away (everywhere else I called, I got voicemail) and spent considerable time answering my questions and explaining the service to me. I got a reminder call the day before (thank you!) and Mark and Johnny arrived punctually for my appointment. They explained the process and throughout the appointment, explained different things and offered very useful advice which I really appreciate. They did a great job, didn't try to upsell at all and were professional, courteous and friendly. I would recommend this company without hesitation and will be using them again in the future. Thanks Paul, Mark and Johnny!

Approximate cost of services:
$370.00
Was this review helpful?
Company Response

Hi Layla, thanks for taking the time to rate and review our service. Glad you were happy with the work and your overall experience with our company. If there is anything we can be of help with in the future, please feel free to give us a call. Thanks again for your business, it is greatly appreciated. Paul

10/10

Atta from Convertible Heating and Air Conditioning arrived to evaluate why water was leaking from my air conditioning unit. He easily discovered the problem, explained what was causing it and fixed it very quickly. This is the second time I have used this company (first time for furnace repair) and have been very pleased with their service.

Approximate cost of services:
$50.00
Was this review helpful?
10/10

I chose Cosmopolitan based on the consistently great reviews they receive on Homestars and now I am happy to be able to join a long list of very satisfied customers. I was able to make an appointment quickly at a time that was convenient for me. Rafi and Mansoor performed the maintenance on both my air conditioner and furnace. Very professional, courteous and friendly. They, did a thorough job, explained their process, answered my questions and offered me information and helpful advice without trying to upsell anything to me (can't tell you how much that was appreciated!). I highly recommend this company and will definitely use them again in the future!

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Hello Layla,
Thanks a lot for sharing your experience with others. Customer satisfaction is always in our priority list and we welcome you in Cosmopolitan’s thousands satisfied customer’s list and will be more than happy to assist you in future as well for any of your heating or cooling needs. I wish you all the best for future. Best Regards, Sam 905-822-9375

10/10

New View were able to book my window cleaning service in very quickly. Windows were cleaned beautifully and the gentleman that cleaned them also let me know of some additional services they could perform on their next visit (very helpful!) Thanks - will use New View again and would highly recommend them!

Approximate cost of services:
$85.00
Was this review helpful?
10/10

I am SO pleased with the service provided by Atiar from High Tech Appliance. I discovered my dishwasher was broken at 4pm on a Saturday afternoon and it was fixed by 7pm THE SAME DAY. Atiar answered his phone right away (I tried 2 other places and just got voicemail). He explained the process and price and made the appointment to come 2 hours later. He found and fixed the issue right away. I love HomeStars not only for finding great small business that offer fantastic service but also to have the opportunity to let others know. I highly recommend High Tech Appliance for any appliance repairs - fast, very reasonably priced, knowledgeable and customer service oriented. Thanks Atiar! :)

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you for writing a great review. We are glad that you are happy with our service. We always care about our clients satisfactions. Greatly appreciated.