True Flame Gas Repair Services Ltd.

Professional and very knowledgeable service. My fireplace looks and functions like new. Extremely satisfied with the service and would highly recommend True Flame Gas Repair Service

I cannot recommend True Flame Gas Repair Services highly enough! Jeff is an absolute professional. From the moment he arrived to service my gas fireplace, he was courteous, knowledgeable, and incredibly thorough. Not only did he take the time to answer all of my questions, but he also explained the issues in detail and walked me through how he was addressing them.

What really stood out was his honesty and transparency. When discussing a particular part that was causing the issue, he clearly outlined the pros and cons of replacing it. He didnt pressure me into an unnecessary replacement, which I truly appreciated.

The entire experience was smooth, informative, and exceeded my expectations. If youre considering True Flame for your gas repair needs, do yourself a favor and call them. This was a great experience from start to finish!

Jeff was prompt and knowledgeable. He did an excellent job on my fireplace with a one year warranty of his work.

Jeff is a true professional. Not only did he answer all of my questions, but he took the time to explain the issues and how he was fixing them. I highly recommend True Flame to anyone considering them. It was an A++ experience!

Our upstairs fireplace had needed maintenance for a while as the fan and remote system werent working any longer. We had another company come in and quote the work without even seeing it at a very high amount, and in fact said theyd recommended a completely new unit.

Jeff came in, diagnosed the issue, and had everything fixed and running properly in a matter of hours at a fraction of the cost of the other quote. I would HIGHLY recommend Jeff to anyone needing their fireplace serviced.

I have two fireplaces that were due for maintenance. Contacted True Flame after reading the excellent reviews on HomeStars. I was not disappointed! Jeff promptly responded to my request for pricing and scheduled me in for the same week. He beautifully cleaned and thoroughly checked both fireplaces, leaving me with a full written report and some great suggestions for maximizing the length of life for the fireplaces. Very happy with the service. Highly recommend!

Contacted True Flame as our Pool Heater started to leak and Jeff was here within a day and provided both alternatives new vs. repair as the heat exchanger was the problem and given the condition of the Heater, it was more efficient and cost effective to repair. Jeff also diagnosed and made further recommendations and provided a quote for the work needed and within a couple of days was back and had all of the proper parts and installed and tested the full equipment. As well Jeff installed an additional safety process from pump to Heater as added protection. I am extremely pleased with True Flame, especially Jeff. Thanks.

Kirk replaced the starter mechanism. He was able to come within a few days of my calling him. He knew exactly what needed to be done and brought the parts he needed. He was professional, courteous and quick. And clean! I will be recommending him to my neighbour today.

Replaced pool heater. Quick response, did what he said he would do : timing. Good communications, Easy to deal with - gave advice - offered different choices and made recommendation. Felt we were well informed. Provide education and suggestions for continued operations. Recommend to talk to Jeff before making a decision.

Incredible service - on time, polite & very thorough offered tons of advice to avoid future problems & extend the life of the heater. A true professional -highly recommend Jeff!!!