Star Alliance Heating & Cooling Inc.

I am well pleased with the salesperson Jacky and Furnace and Air conditioner installer ( Chris) and fireplace installer ( Peter). I have to say that the sales and service by all of their team members were exceptional and all of them are really good at their jobs regardless of the nature of the job. In the end, I really want to thank all of your team members and say that you have done a great job.

Very happy with the unit it's quieter and more effecient. The installation technicians did a great job. Jacky Liu was very helpful !

My house was upgraded by your great work. My family feels happy with your service.

Sales person Very helpful good personal relationship so far. Jacky is knowledgeable, very polite.

Jacky tried best to arrange installation earlier than scheduled due to the cold weather.
Installation overall is satisfied.

This is the first time I called a service company not by any referral. I found Star Alliance in one of the weekly flyers and took a chance and no regret. Jacky is very knowledgeable in HVAC and fixed my lack of heat issue (ongoing for few years) without trying to sell me a whole new unit. I had maintenance contract with a much bigger competitor for the last few years and they didn't find the problem or fixed my issue. All they were interested me was to replace my furnace/AC units. Money wasted. I always like to do business with a honest company that only charges you for what you need. Keep up the good work Jacky! You know I'll be calling you again.

I booked an appointment with Jacky to get an estimate for a ductless air conditioner installation. Jacky arrived on time, did an in-depth walk around, and provided several different options (Mitsubishi, Fujitsu, and Gree). I decided on the Mitsubishi unit since they have the best reputation in the industry.

Installation was booked for one week later, installers showed up on time. Two guys installed the unit in about 6 hours - installation was very clean, nicely done. Overall I'm very happy with the price I paid and the quality of the work done.

Just before our family move, Star Alliance Installed a new furnace, air conditioning and tankless hot water. So far, so good! I highly recommend Star Alliance Heating and Cooling - talk to Jacky, he's the go to person and priced out several other competitors.

They also cleaned up and followed up with us to ensure we were happy with the installation.

Excellent work!

I find all my contractors right here on Home Stars. A a result my wife and I found Star Alliance for a complete retrofit of our heating and A/C. Electrical and gas bills are way down, and our home comfort has improved, ten fold. Very good company and staff. Overall an excellent company!

WE HAD THE AC, FURNACE AND HOT WATER TANK INSTALLED IN JULY. JACKY AND IVANHOE ARE KNOWLEDGEABLE AND PLEASANT TO DEAL WITH. REASONABLE PRICE, FAST, RELIABLE AND EXCELLENT CUSTOMER SERVICE. THEY EVEN DID THE WARRANTY REGISTRATION FOR US...EXCEPTIONAL SERVICE.

Jacky was a patience & knowledgable sales rep, he was nice to deal with (although evidently he had many appointments that day and I was probalby taking too much of his time). The AC installation was done in half a day by 2 guys, and I have not had any problems since the install 2 months ago. The price was also very reasonable, I would recommend their service.