Piper Plumbing Heating & Drain Cleaning

Drain was clogged up by something, pretty old house so we couldn't be sure what. Piper was able to come out and quickly take care of the problem. Really happy with the service, as it was able to get rid of a funky smell coming from the sink.

Poor workmanship with the piping (ie. drilling excessively large hole through wall and also crooked pipe exit) and drilling holes all through the sump pit/ tank which is not needed unless there is water issues under the slab (which I dont have). Why drill holes in the pit, especially near the bottom of the pit?
So water from the weeping tile can go into the pit and then go OUT through the holes and under your concrete floor?? Doesn't make sense. Do your plumbers know what they're doing? I don't think so.
Also over priced for the work they do. Changed a couple taps in my laundry (half hour work maybe) and charged over $500. Really? If I knew I would be charged that I would've done it myself. Other small things too numerous to mention and also damaged my wall. Maybe I just had a bad technician but I wouldn't recommend these guys to anyone! Sorry Dave but you don't have my vote.
Oh and by the way, no self reviews are allowed on this site.

Similar to other reviews you will read, their service is decent, but their pricing is awful. $430 to have my main line augered, which is about a 1 hr job and then $300 more to re-seat the toilet, which takes about 10 minutes. Oh and $70 just to come. I had a friend pay half for the same service by a competitor. To add to the frustration, the line became clogged again a week later, so I rented an auger from Home Depot for $70 to redo the work I paid over $800 for. I sent in my concerns, but was ignored. Take your business else where. There are many other options.

They were awesome !!very professional.im very satisfied and happy with the work they did in my basement .I will be using there services from now on :)

Excellent service. Very knowledgeable. They were able to work around my schedule. Cleaned up after themselves. The City inspector was impressed with their installation. I would recommend them to my friends.

The staff was friendly, helpful and full of knowledge...they cleaned up after themselves and did everything in a timely fashion...I would trust Pipers Plumbing with any project I would have in the future!!! Thanks guys!

Contacted Dave for my furnace troubles. Dave sent an invoice for a burner/sensor cleaning which was not the service provided. I emailed Wednesday to advise I believe I was overcharged and requested a call back. I called Friday, no answer. Because there were no returned messages since Wednesday, I went into the bank after work Friday and cancelled the cheque I wrote. I emailed Saturday morning to advise same. I made it clear that I had every intention to provide payment for services rendered but wanted my concerns rectified. Low and behold calls started coming in. I received a condescending and rude email and voice mail from Dave. He did not take any ownership for having sent me an incorrect invoice nor for his lack of communication. He further wanted to charge me $25 for a stop payment of a cheque that never made into his hands yet from his counter part, Doug. (Doug was great btw in handling my concerns. His conflict resolutions skills are far superior to the owners.) That said, I will never use Piper Plumbing again and have warned others about his unfair treatment and practices.

You dropped the ball Dave. Companies set themselves apart from others in this area..."how they handle conflict resolutions." Companies that admit when they messed up and apologize will continue to keep business and money in their pockets. You will never get my hard earned money again.

-Carolyn

I was tired of having a cold garage. I called Piper Plumbing and they started the install of a garage heater the very next day! The workers were pleasant, helpful and explained everything as they went along. They were tidy and cleaned up after themselves. They explained about the permits and arranged everything. All I had to do was call for the inspection so it fit my schedule. A job well done.

Piper plumber Representative showed up quickly and started investigating the problem. He informed me of the problem, cost and time requirement for the repair. the friendly personnel showed up prepared and ready to work. this unpleasant task was accomplish quickly and to standard the first time. I would personally recommend this company to family and friends.

Piper Plumbing did an excellent job of installing a backwater valve in my basement. The initial inspection and estimate were done in a very timely manner. The staff members who did the work were very friendly and knowledgeable and very respectful of my home and cleaned up after their work was done. The job was done efficiently with high quality of work and I found the crew very professional and trustworthy. I highly recommend this company and would definitely use them again.