2 weeks ago I called Piper Plumbing to fix my 2 story leaky toilet that was damaging the ceiling below it. Plumber (Cody) comes by, removes the toilet & shows me what a rotten mess was under to toilet. Cody clean things up , replaces a brass ring that hold the toilet to the floor & a wax ring. Charges me $300. Then I discover the toilet won't even flush now, which NEVER was a problem before.
Call the plumber back to complain. Two days later 2 plumbers come back( an hour late). Cody & a man name Joe. They can't figure out why the toilet won't flush . Said they would come back in a few days & tear the ceiling down to replace the toilet flange. After doing research I discover that the flange could have been replace on the first visit when Cody had the toilet apart. So why didn't he replace the flange the first time. Now they quoted me another $600 to replace the flange.
I complained to the owner. Owner (Dave )shows up at my door unannounced to see the issue. Dave starts to get nasty & starts accusing us of plugging up our own toilet. Then makes excuses about the toilet being old . Then Dave starts throwing personal insults at me. So I had to throw him out of my house as he's still insulting me.
Now I still have a leaky toilet plus a toilet that won't flush!
DON'T USE THESE PLUMBERS EVER!!
- Approximate cost of services:
- $950.00
- Company Response
All of this is completely untrue , it's being handled through the BBB , you may go there to read the true once it has been resolved and posted with BBB. Thanks David.