Custom Contracting

Roofing
Burlington ON L7S 2K9
Write a Review
Write a Review

Recommended Professionals

96%(47 reviews)
90%(1 reviews)
65%(4 reviews)
96%(47 reviews)
90%(1 reviews)
65%(4 reviews)
HomeStars
Roofing
Custom Contracting
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Custom Contracting

Average customer rating:
9.2 10 (26 reviews)

Sort by

Private User
Private User
Private User reviews Burlington, ON
10/10

Very professional

Im leaving this review on behalf of my Mum who is delighted with her new fascia boards and gutters. Our home does look completely different, the lads were really helpful throughout.Custom Contracting Roofing & Eavestrough Repair Cambridge are extremely reliable and very professional.

Approximate cost of services:
$120.00
Was this review helpful?
Jordan in Elliot Lake
Jordan in Elliot Lake
1 review Elliot Lake, ON
0/10

Roof repair and eaves installation

I honestly don't know what to say about this company. I went with them because I wanted the job done right and they seemed like a professional and large company. My roof repair took more than 3x as long as they estimated. After climbing on my roof, they didn't even repair the damaged area and I had to chase them down to come back. I still don't know if they did the job I wanted correctly and I'm very concerned about their ability to service warranty. At this point I was still waiting on my eaves replacement which was also significantly delayed. After installation, I had to chase them down to repair defects twice. When I say chase them down, I mean calling them twice a week (every Monday and Friday) for more than 10 weeks begging them to call me back and fix my issues. I originally contacted them in May, it's now December. Last Friday, I was assured a manager of some sort would call me Monday between 4-5pm, it's now Friday again and I'll have to call them. They have taken so long at the job, their accounting department has called me saying I'm past due on final payments even though they didn't complete the work. It's very concerning to hire a company for $20k+ and then not be able to speak to anyone beyond a receptionist that says I'll get a call back, I'll put a note on your file, etc

Approximate cost of services:
$22,000.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

Good Coustomar Service

Very professional company, my full roof completed on schedule and budget and property left clean and tidy. Would recommend Custom Contracting Roofing & Eavestrough Repair Cambridge.

Approximate cost of services:
$600.00
Was this review helpful?
Liam Robert
Liam Robert
1 review Burlington, ON
10/10

They were quick to respond

They were quick to respond to my inquiry, assessed my situation, provided a solution and a quote quickly. The price was fair for the work.Custom Contracting work crew even finished installation of the heated cables on a snow-covered roof, without complaint, and raked up the leaves they removed before leaving. Very happy with the work.

Approximate cost of services:
$3,800.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

After asking friends and

After asking friends and coworkers for a good eavestroughing company, three of them mentioned the same company,Custom Contracting. I looked up their reviews here on Home Stars....STELLAR!!!! I phoned them and the man on the phone was so polite and arranged everything, I will definitely recommend them!

Approximate cost of services:
$4,200.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing Service

Our sales rep.They were very professional and was easy to talk to.
Custom Contracting provided a very thorough explanation of the Leafguard product and how it works. We are very pleased with the level of service and product quality.

Approximate cost of services:
$400.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

Good Service

They were very thorough and went into a lot of detail to explain what would be done.They showed me what needed to to corrected and answered all my questions. A very good experience. Would recommend them.

Approximate cost of services:
$500.00
Was this review helpful?
Abraham
Abraham
0 reviews Kitchener, ON
10/10

Replacement of Eavestrough and Downspout

Our decision to choose Custom Contracting Roofing & Exteriors Company for the installation of our new eavestrough and downspouts came to be very convincing, assuring and fast due to the many excellent reviews we read about this company that serves Hamilton, Burlington and Kitchener. My sisters in Hamilton had already selected them from other Eavestrough companies, and highly recommended us to go with them.

We called the Sales representative, Neven, who immediately came the next day. He was friendly, knowledgeable and professional. We asked some questions regarding the splash guards at valleys and the workmanship warranty. Having being satisfied with the reply, we immediately signed the agreement the following day and were given an installation date within one month, which happened to be one day after our sisters installation date.

On our sisters’ day of installation, I went to see how the work will be done so that we know what to expect. Everything went smoothly and Dan, one of the installers, work was top notch. Greg, the owner, came by to solve a minor issue over and beyond the agreement. He also got up on the ladder to check every side of the house and listened to our concerns regarding previous leakage in some areas. We were impressed by him doing so like anyone of the crew. This showed his real passion, integrity and honesty in a job to be done right from the first time!

On our day of installation, I was happy to see Dan with his supervisor Darren who just came back from leave. Darren was very decent, responsive and problem-solver. Both were very dedicated and focused on work. I explained to them the issue of water heavily dripping on the front of the porch steps which causes ice and slippery conditions. They installed a splash guard at the valley and two down spouts on each of the front sides of the house to make sure all the water is coming down through the downspouts, which was very smart!

Overall, we had an excellent experience with Custom Contracting Roofing & Exteriors. The new heavy gauge 6” seamless aluminum eavestrough with wider downspouts 3x3” have really enhanced the overall look of our house! We are extremely pleased with the top-notch work of Custom Contracting Roofing & Exteriors, with their integrity and honesty using top quality materials, and would be delighted to highly recommend them to our neighbours and friends.

Wishing you all the best with a prosperous New Year!

The Abraham family

Approximate cost of services:
$3,700.00
Was this review helpful?
Company Response

Thank you for your review, it was a pleasure working with you! Custom Contracting

The Bishara in Hamilton
The Bishara in Hamilton
1 review Hamilton, ON
10/10

Eavestrough & Downspouts Replacement

Our experience with Custom Contracting Roofing & Exteriors Company was extremely positive.

From sales, to office staff, to the installation crew, everyone was friendly, accommodating, efficient and professional. Their dedication to customer satisfaction is exceptional. Greg took the time to come on site to bring a couple of new dryer filters to be installed by Dan in place of the old ones. We were very grateful for him in doing so and getting on the ladder and checking around the whole house that everything was well done.

The quality of the work completed is top-notch - we appreciate their
attention to detail. We now have new heavy gauge 6” seamless aluminum eavestrough with wider downspouts which will not only be much more efficient but added as well an overall nicer look to the whole house!

Thank you ALL at Custom Contracting!

Approximate cost of services:
$4,294.00
Was this review helpful?
Company Response

Thank you for your review, it was great working with you! Custom Contracting

Custom contracting limited
Custom contracting limited
0 reviews Burlington, ON
10/10

Evestrough replacement

Custom contracting did a great job very tidy and very quick to finish done in record time I would recommend them to everyone including all my friend and relatives and neighbors

Approximate cost of services:
$230,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review, it was a pleasure working with you! Custom Contracting

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Contracting

Custom Contracting Burlington Roofing & Siding is a premier roofing contractor in Burlington Ontario specializing in roofing and eaves trough cleaning and repair. We proudly serve Burlington and the surrounding area with quality workmanship at affordable pricing. Our roofing contractor services include: Roofing and Roof Repairs Windows and Doors Wood ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Roofing pros in Burlington?