Flash Furnace

My furnace stopped working on the one cold day we had in August and Flash Furnace was able to come out and repair the problem the same day. It turns out I had forgotten to replace my furnace filter and it had gotten so plugged up that the furnace was overheating and shutting down. Other than the filter, the technician checked over the furnace and found no other problems. He only charged me their callout fee, which was very reasonable as far as I am concerned. He also loved my dogs and insisted on the phone before coming out that I do not put them away, when I suggested so. Flash Furnace will be my go to company for all my furnace repairs from now on. Amazing service and pricing.

I called Flash Furnace after doing an Internet search looking for a new furnace and air conditioner. I wanted to use a local company with a good reputation. Right off the go, I really enjoyed the company owner, Aaron, who came out to give me a quote. One of the first things he mentioned was that I should get three or more quotes if I have the time just because it is a very large purchase and he wanted me to be happy with my final decision. I did get out for other companies and two of them were priced very similar, and two of them Were almost $5000 more for a very similar product. One of them had a weird scheme where they wanted to rent the furnace to me and overall seemed like it probably would be fine but you would be paying extremely high interest rates on their payment plan for renting a furnace and paying them every every month.

So I had Flash Furnace come out and install my new Lennox furnace and air conditioner and hot water heater. It was a big job and he booked three days, and now my house is so cool. The furnace came with a high-quality filter and ultraviolet light and I can swear I notice the improved air quality in just a couple days.

I Strongly recommend Flash Furnace for any Calgary furnace and air-conditioning needs.

Furnace, water heater, and furnace/water heater drain pan/line installed.

Overall opinion; small company, not properly educated (uses wrong parts), doesn’t have quality control (improper install, tell client one thing and do another)… I wouldnt recommend these guys because they won’t be able to catch you if they make a mistake because they are a small shop. Not reliable.

Water heater was installed using the incorrect fittings, and within one year corrosion formed around the fitting. 4 or so years later the corrosion is built up. I asked flash about it and they said it was no big deal. Another company took a look and said it was result of installer using incorrect parts.

Had drain pan installed for hot water tank and furnace drain, but it wasn’t done right and a week after install it looked like the water heater had leaked but in fact it was the drain from the furnace backing up into the drain pan of the water tank. Drain pan, drain line, furnace and water tank were all installed new by the installer, but obviously incorrectly. He made multiple trips back to figure out what was wrong, first time just to look, second time forgot tools. Fast forward 1-2 years finally came back and fixed it, it turns out simply the drain pipe wasn’t graded properly, so the drain was dumping into the water tank pan. 10 minute fix and it was done, 2+ years later.

Furnace vent I think was installed incorrectly, I was told during install the grade of pipe is important because it will prevent icicles, but there are big icicles hanging off of it.

The furnace vent I was told at time of install would be covered by a plastic plate and it would be flush and look good, it was left unfinished, no plate, with a ugly caulking job around the pipe. I asked about this and was told “oh people usually do that themselves”. Seems like bad communication / lack of accountability.

They replaced the control panel on my furnace. Very trustworthy owners that care about the cost to you. I'd recommended them to anyone and will certainly keep them in mind for all other Hvac issues.

Our install was a little different than most. The installer had trouble locating the right coil for our Furnace and had one of his tools crap out on him. The installer dealt with the issues appropriately and while this caused the install to take longer than originally expected, the installer kept us informed and we were able to make the necessary adjustments to our schedule to accommodate the issue. The install itself was well done. The installer did a good job of keeping his work area clean and all the hoses and pipe and electrical was dressed in nicely. We had our humidifier done at the same time and everything was well done. I would definitely use them again for install or repair.

The worst company I have ever dealt with, they installed a faulty motor, took it out and installed it AGAIN! They are expensive and their customer service is terrible.

Would not recommend them to my worst enemy.

I had a problem with my furnace where the rooms wouldn't get warmer than 20 degrees. I was very glad to find a knowledgeable and honest technician who charges a very, very fair price. I highly recommend Flash Furnace. Thank you Aaron.

I called them on Saturday about my broken water tank, a gentleman came in on Sunday and put a new tank in, took no longer than an hour and a half. We're very satisfied with their service, the pilot has 6 years of guarantee and the tank has 8. We will definitely be referring them to our friends!

Beautiful job, neat clean install on a new mid eff furnace. Great sheet metal work. About 5 hours. I have rentals and will be using them again. Thank you Arron and Rosey

I called the guys to come fix my old furnace but was on the fence about getting a new one. After discussing repair prices I decided to go with a new furnace. The new furnace was installed the next day. My only complaint is that while accessing the roof to install new exhaust they somehow managed to dent up my eves trough pretty bad. Other than that I am very happy with the furnace.