Furnace & Air Conditioning Installation and Subsequent Repair
We called Raffi at AFG based on positive reviews on Homestars, to replace an ageing furnace and air conditioning unit at our house. Raffi showed up the next day and went through our options with us. His team showed up a few days later and installed the new equipment quickly and efficiently, a few days before Christmas. They left nothing behind and were very professional. Everything was perfect with the furnace, but when the heat of the summer rolled around we found that the fan was stuck on :low" and the house was not cooling properly. I called Raffi and he showed up that evening to look it over, finding a problem with the way the manufacturer had set up the control board - apparently there was a jumper required that was not documented in the manufacturer's installation guide. After a quick call to tech support, he fixed it and we were good to go. It's worth noting that this all happened at 10:00 PM after he'd already worked 14 hours during a heat wave. Try to find service like that somewhere else! Highly recommended.
- Approximate cost of services:
- $8,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you john for your kind and honest words. It's the response of customers like your self that keeps us
Motivated and excels us on what we
Do and keeps the quality of customer
Care alive.