We have Applseed plow our driveway and shovel the front steps to the house. We had a major snow on Wed. Feb 27/13 , by Friday, our steps were still under 30 cm snow. I called 3 times over 48 hours, by Sat noon, three days later, no one had showed up even though the receptionist each time on Friday and Sat that she was sending someone right away. I asked to speak to a manager and she told me there is no manager till Monday. I asked her to confirm that even though i am asking to speak to a manager on Saturday, she is telling me that no one is able to call me back till Monday, At this point she said i was putting words in her mouth, and just hung up on me.
I expect since these guys have already been paid for the season, they don't care about costumer satisfaction. I had to hire someone else to do the job and will bill Appleseed. I would avoid these guys next year.
- Approximate cost of services:
- $2,000.00