Calibre Electric Inc

Electricians
Burlington ON L7P 1A1
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HomeStars
Electricians
Calibre Electric Inc
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77%

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Reviews by rating (past 12 months)

Reviews for Calibre Electric Inc

Average customer rating:
7.6 10 (25 reviews)

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Private User
Private User
Private User reviews Glencoe, ON
10/10

Panel upgrade

They are absolutely perfect! Fast and efficient service, very professional and entire job was coordinated very well. Electricians are polite, knowledgeable, professional and on time. Will recommend Calibre to everyone I know!

Approximate cost of services:
$3,000.00
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Company Response

Thank you! Love to hear it

Private User
Private User
Private User reviews Burlington, ON
10/10

Panel upgrade

Reached out to calibre electric and within 2 hours they set up a free quote. Jeff came out and provided a price on the spot to upgrade my service to 200amps. The crew was book a week later and they coordinated with hydro and esa for a 1 day installation. They labeled my entire panel which is nice.

Approximate cost of services:
$2,200.00
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Company Response

Thanks so much, happy you're happy.

Kyle A
Kyle A
1 review Hamilton, ON
10/10

Excellent work, outstanding service.

The electrician arrived 10mins early with a smile on his face and was nothing short of excellent. All the work was done quickly and efficiently and he was even kind enough to take time and explain to us WHAT he was doing and WHY he was doing it. Well definitely reach out to Calibre electric for ALL our future needs and recommend you do the same.

Approximate cost of services:
$700.00
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Company Response

Thank you! Smiling when you love what you do!

Private User
Private User
Private User reviews Brampton, ON
10/10

Generac generator install

Jeff Came out to provide a free quote explained everything including how the generic worked and provided back up power seamlessly along with warranty, maintenance. the crew came installed it flawlessly while taking into consideration aesthetics which we appreciated. they did a test run at the end of the day so we knew what it would feel like during the fist power outage and activated warranty, set up all features of the generator. Great experience

Approximate cost of services:
$14,000.00
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Company Response

Thank you for the review!

Looks like this might be a duplicate. But thank you!

TJ in Toronto
TJ in Toronto
1 review Oakville, ON
10/10

Generator install and purchase

I recently scheduled a generator install with Calibre Electric, and could not be happier with the customer service I was provided. The service workers who came out were on time, friendly, and answered all my questions- they were extremely knowledgeable. From the free estimate to completion, everything was easy. They installed everything in one day, explained how it all worked- they even monitor the generator and provides the annual maintenance.

Approximate cost of services:
$14,000.00
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Company Response

Thank you! We love hearing from our happy customers :)

Brandon M
Brandon M
2 reviews Smithville, ON
10/10

Generator

recently had the pleasure of hiring Calibre Electric for the installation of a backup generator at my home, and I must say, the experience far exceeded my expectations. From the initial consultation to the final installation, the professionalism, expertise, and customer service provided by Calibre Electric were simply outstanding.

The team at Calibre Electric demonstrated thorough knowledge and expertise in generator installation. They recommended the perfect generator that suited my homes needs, ensuring it was both efficient and powerful enough to handle our requirements. The installation process was smooth and seamless, with the team taking care to ensure every detail was attended to with the highest standards of workmanship.

What truly set Calibre Electric apart was their commitment to customer satisfaction. They patiently answered all my questions, provided clear and detailed explanations of the work to be done, and kept me informed throughout the entire process. The team showed up on time, worked efficiently, and left the work area clean and tidy upon completion.

The new generator has been a game-changer for my home, providing peace of mind and reliability. Its clear that Calibre Electric takes pride in their work, and it shows in the quality of their installations. Their dedication to excellence and customer care is evident, and I couldnt be happier with the results.

I highly recommend Calibre Electric to anyone in need of a high-quality generator installation. Their exceptional service, coupled with their expertise in electrical solutions, makes them a top choice for any electrical needs. Thank you, Calibre Electric, for a job well done!

Approximate cost of services:
$12,500.00
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Company Response

Thank you so much for this detailed review. Means a lot to our team! I'll make sure everyone sees it.

Private User
Private User
Private User reviews Burlington, ON
10/10

Price & Quality Top Notch

Hands down, best company for a home generator. They handled everything with the utmost care and professionalism. My generator was installed within 30 days. All other companies quoted a higher price, with a longer lead time (6+ months). Highly recommend.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for kind words. We strive for this kind of customer service.

Isabella in Ripon
Isabella in Ripon
1 review , ON
0/10

Damage to Property Caused by Install

*We are not the first to experience issues with customer services with Scott- see other reviews**
The quote for our generator and the people who installed our generator were very prompt and kind. However, damage was done to our property leaving us without wifi for nearly 40 days, to which the owner, Scott, would not acknowledge and has subsequently stopped correspondence.

Our generator was installed on Dec 20th causing damage to our fibre optic wifi line. We made Calibre Electric aware immediately and Kristina (our primary contact until this point) asked for us to keep them apprised of any costs associated with the damage. After two weeks without service due to the damage, and our wifi company's availability limitations, I contacted Scott for compensation for increased data charges, to do minimal work and masters from home. I called and left a voicemail on Jan 8th to chat about our circumstances, emailed on the 10th to update my availability for a call and called again and left a voicemail on the 12th. Scott emailed on the 15th asking for the report from the wifi company outlining the damage. We provided (a snippet pictured in this review) on the 19th. I emailed again on Jan 24th, and Feb 2nd to understand what the company's next steps would be to resolve this. Today, Feb 21st, we still have not received any correspondence from the company.

Although wildly frustrating for us, my biggest concern is the appalling customer service, from the owner, no less. We have a warranty with them; this situation giving me absolutely no faith that they will promptly respond, or respond at all, should there be an issue with our generator down the line. This whole situation, again from the owner, speaks to the values and integrity of the whole company. I absolutely would not recommend.

Approximate cost of services:
$10,000.00
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Company Response

We are sorry for your frustration but after review, no digging or damage was done to your internet cable. We tried to explain. We did not touch or work near the internet cables. Please contact your provider. If for what ever reason it's found that we did anything to damage it we will cover all expenses.

Back-up Generator
Back-up Generator
0 reviews Terra Cotta, ON
10/10

Purchase and installation of back-up generator for our home

The team was helpful and efficient through the process. Questions were answered promptly. Cost was fair to both parties. The onsite teams were excellent and well organized. The office back up was stellar. We're 75 years old, so some patience was required, with no whining or attitude that we seniors sometimes experience. The installation is neat and clean. The minor adjustments that were needed were timely completed. I don't know where they recruit their employees, but they have a team of young, presentable, knowledgeable folks that any business would be proud of. I have no affiliation with the company nor any of its employees - take this review to be authentic and feel free to contact me for confirmation. These guys knocked it out of the park!

Approximate cost of services:
$12,000.00
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Company Response

Thanks guys! Happy to to a great job for great people! Enjoy!

First
First
3 reviews Milton, ON
10/10

Tie-off and new installation

A year ago we purchased a hot tub through Pioneer Pools and got the electrical work completed by Calibre. We had a fantastic experience (though I did not leave a review at the time) and when we purchased a new home and decided to move the hot tub along with us, our first choice was to call Calibre to complete the electrical work again. A little slow to get an estimate for what we needed, but that was simply due to the volume of work they had at this time of year.

They came by our old house to tie-off the electrical a day before the move to ensure the new owners were not left with anything exposed. A couple days later they were at our new house to install the hot tub electrical, as well as install 3 new junction boxes (2 in the basement and 1 for a gas stove) and a whole house surge protector.

I spoke with our Pioneer salesman and thought we were going to get the promo price for the hot tub electrical again, but unfortunately we did not see that price come through on the final electrical invoice. Other than the price being slightly higher than we expected on that side, it was an excellent job done.

Approximate cost of services:
$2,400.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Calibre Electric Inc

Your #1 Generac generator dealer. Full service Generac standby generator dealer. Turn key installations, Generac certified warranty provider and aftercare and maintenance specialists.
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