New furnace and cooling system
Excellent company, I have been dealing with MacKay's for years both at this home and my previous home. Every year I have them clean my furnace and have always been very pleased with their work. 2 weeks ago I had them install a new furnace and air conditioner. I know you should always get 3 or more quotes but I can honestly say I only got MacKay's quote. I know the quality of work they do and I knew I was going to get them to do the job so I did not waste my time or another company's time with other quotes. Don and Zack did SUPERB work, I was extremely impressed with them. They were very helpful in showing me how to use my new thermostat and answered all of my questions.
Maureen (the gal in the office) is ALWAYS friendly even when I call to ask a silly question.
Even though Adam one of the service techs had nothing to do with this job I have to mention him because I always ask for him when I get my furnace cleaned yearly he's another good employee, but then of course they all are.
I HIGHLY RECOMMEND MacKay's for maintenance, service and new equipment.
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you for this great great review. A couple reasons..I must mention. For one, you returning to us without comparing; is pretty much the biggest award, complement, achievement, i think we could ever hope to ask for. That to us , is success. Thank you for this incredible write up. I am going to share this with EVERYONE , that I can hold down to listen. hahaha
Another reason, my son, Zack, you mentioned. He is the owners son, and a third generation tech to be!! Pretty exciting to see his name mentioned at the same bar that is held by donny. Donny, is the master of the industry for installation. I have to tell you ,that looking at Donnys' work, every single time is just ART.
Maureen, is such a talent that we have had to add three more service techs to keep up with her, reminding our customers. It is a tedious, mundane and sometimes, depressing task. She is always on her calls though, because, not reminding one person, would cause her to take great concern personally. It means that much to her. She means that much to us.
Adam....is a great great tech, that cares from his soul, not just his heart. He is an incredible human being and a talented, thorough, caring tech. His work ethics and personal ethics, are somewhat of an example as far as what kind of person you want coming into your home and working on your heating and cooling. Side note, he likes to bring doggie treats in his pockets!!!
I could do a write up on each and everyone of my , " work family"....but, if you scroll through, i think everyone has been given a shout out.
These guys shine. We stand behind and they shine. We are truly , I have to tell you after working on this internal part of the company for years, tell you that the people in this company , are the most incredible people you could ever ask to trust with our liabilities ever!!!! Mackay Heating and Cooling has come a very long way, and your testament just put icing on the cake. We thank you .