Quality First Roofing

We called Michael one night in the late fall about a sudden leak after reading very positive reviews of QUALTITY FIRST ROOFING on Homestars. Because we were due to leave the country in a couple of days, he came out immediately the next morning, assessed the situation and thoroughly tarped the problematic part of the roof. He took photos and videos and explained recommended next steps. He was very honest about problems that might occur in the future given the way the house had been renovated in the past. Just as promised, he brought his team in in the spring and they replaced as much of the plywood as needed replacing, the shingles , the skylights and even corrected a kitchen fume head venting problem that they discovered. Everything was photographed, videotaped and all of our questions were throughly answered. Every person we encountered on the roofing team was polite, respectful and knowledgable. The job was completed in one day and the clean up excellent. Without a doubt we would recommend Michael or use him again should we require other roofing needs. He definitely knows his stuff, is articulate, operates with integrity and is very responsive. We could not be happier.

Quality First Roofing installed a roof for us last week and they are an excellent company. Michael was very easy to talk to and answered all of our questions. Nick and the crew that installed the roof did a wonderful job. Cleaned everything up and left our property immaculate. Would recommend them 100%.

We had our roof replaced by Quality First Roofing in Nov 2021 & could not have been more pleased with the result. We approached Michael first to enquire about a roof repair & he was incredibly thorough in his communication, taking videos of what we couldn't see in person, etc. He offered multiple solutions but ultimately, we chose to replace the roof entirely. His team was efficient, polite, professional & cleanly. We will most definitely recommend Quality First Roofing to anyone looking for this service. Thank you!

I cannot be more pleased with my new roof, I feel safe and ready now for any kind of weather. From the first contact I knew Michael's company was my best choice with his kind and courteous 'no-push' manner. It was obvious too that his workers respected him and took pride of their work. I would not hesitate to recommend this company to anyone.

The BEST!!! Michael gave us a quote and told us he’d be back to start the job in 2 months. His crew showed up at 7:30 am exactly 2 months later ready to work. The work itself was top notch and I could not have asked for a better experience from any contractor. Thanks Michael!!!

Quality First Roofing was great. They got back to me immediately and set up a time to come by to have a look at our roof issue. He ended up coming by earlier than expected. He was professional, honest and an absolute pleasure to work with. He informed us that our roof had a lot time left and made an appointment to come back and repair a few missing tiles. We are very pleased with the work and would definitely us Quality First Roofing again.

We were overdue for some roofing repairs, new shingles and flat roof sealing and updating. Prior to hiring Quality First roofing, we had hired a small team to previously fix up our porch roof and gutters, got the runaround, and spent money and time that resulted in an incomplete job and dissatisfaction. We knew we had more work to do on the other patio roof, our flat roof and another shingled area, and had received a wide variety of estimates when we were investigating last year. This summer rolled around and we knew we needed to get the job done before winter. The Quality First Roofing team sent over a very experienced estimator who answered all our detailed questions, advised on shingles, entertained my thoughts about more expensive options, while helping guide to what he thought the best return on investment would deliver. He was also very clear where overages may come up, the processes around them, and what was included. This was very clear and helpful making our decision to go with Quality First a fairly easy one, especially after confirming our shingle and skylight decisions with Micheal.

To confirm the estimate and go forward with the project we talked with Micheal who was friendly and professional when addressing our concerns and fears, and really worked hard to fit us into a busy schedule at the end of the year. It was really great to see the crews start to show up and begin preparing for the day in a respectful manner before their actual start time. Micheal was there alongside them ensuring everything was being accounted for and being completed at a very high attention to detail. We were very happy to see them put up barriers to help mitigate the mess of tearing the old roof out and keeping our neighbours properties as clean as possible.

Our job turned out to be quite a handful and the team worked quickly and safely for two very long days. I was really impressed with how much work they did to try and ensure our property and the surrounding neighbours were cleaned up. In fact, parts of our place had never been so clean, they left it in better shape then when they started. Micheal shared photos throughout both days documenting the process, checking in with me, and confirming any adjustments or changes that needed to be made. His attention to detail and expertise made it very easy to make decisions knowing what the options were, their costs, and his expert opinion on what would serve us best.

Then they delivered. Afterwards I received even more photos that showed so many details that they took account for to ensure that we would have a solid, safe and dry roof for many years to come. Outstanding service and satisfaction. We decided to go with a top rated HomeStars company even if it might cost a bit more, and it was definitely worth it!

Many thanks to Micheal and his team!
(PS. My neighbour couldn't believe how little coarse language and swearing there was. With two full crews on the job, there were a lot of hardworking men dealing with all sorts of situations, and they were very professional, polite and well mannered throughout. Not always the situation).

We had an unexplained leak at the back of our house develop suddenly. It’s always distressing to have water entering your house unexpectedly!

Michael was quick to respond to my call. He came and diagnosed the problem right away. Even though he was confident, he still recommemded we do some extra steps to ensure his diagnose was correct before he made the final repair (Spoiler alert: it was!). He took extra care to make sure we understood the problem and his fix.

I wouldn’t hesitate to call him again or recommend him to others.

The whole experience made us feel very confident Michael’s repair was a permanent fix!

Water was coming through my den ceiling which is under the second floor deck. Called Quality First Roofing and Mike and his crew removed four layers of shingles and the rotting wood underneath, put on a multi[-layered high-grade roof, fixed crumbling masonry, removed and disposed of the old decking. Mike also took the time to share tips on how to prevent damage to the new roof when the new deck was built. The crew worked incredibly hard and clearly knew their stuff. This company has earned its outstanding reputation. I'll be recommending Quality First Roofing to my family and friends.

My asphalt roof was over 15 years old and needed to be replaced. I called a few roofing companies and decided to go with Quality First Roofing. I selected CertainTeed underlayment and shingles for the new roof. It was slightly more expensive than BP or IKO.

Michael and his crew were awesome to work with. They finished the job within 1 day. I would definitely call Quality First Roofing for future jobs.