Suzanne in Toronto

My 96 year old mother's boiler broke down on a cold Saturday night; I noticed the rads were cold and the temperature was dropping at around 8 p.m. . It was the night before her birthday lunch; the family was coming at 1 p.m. the next day. Her house is old and I was worried the problem couldn't be fixed. James immediately sent a tech to the house. Prab arrived Saturday night at 9 p.m., stayed until after 11 p.m. trying to fix it, but a fuse had blown. Prab was back first thing Sunday morning after purchasing the replacement part and by the time our family arrived, the rads and house were warm. James and Prab went over-and-above; the service was exceptional. I can't thank or recommend them enough!

Alex is a true professional as well as an exceptional plumber. He provided an ideal, reasonably priced solution to our plumbing issue. He deserves all the accolades in his reviews which have earned Award Plus its reputation as one of the top plumbing companies on Homestars.

As a property manager for over 30 years, I've seldom dealt with a company of this caliber. EMR Renovations Services has become my go-to contractor for roofing, eaves and renovations, keeps earning my trust, respect and loyalty!

I'm a property manager. John from Sarman Air performed maintenance checks on heating systems at three residential properties. He is exceptionally knowledgeable, thorough and personable. John took the time to explain potential problems based on the age of the furnace and boiler and safety measures to ensure optimal performance for as long as possible. Highly recommend John and Sarman Air!!

I'm a property manager and routinely call Waterworks for any plumbing issues. They check all the boxes: skilled, dependable, courteous and reasonably priced. Michael is a pleasure to work with.

Royal Innovation built a flawless deck for a 3rd floor apartment over a downtown storefront in just three days. Access was difficult: materials and equipment had to be carried up the neighbour's fire escape and lifted over the dividing wall. Besides three walls, the deck features a bench and large planter, and Royal Innovation threw in repairs to the old exterior door and built a protective overhang which is a work of art. I'm a property manager, have dealt with countless companies and contractors over the years, but don't recall being this happy with the workmanship and professionalism of a company or contractor. If you're planning to build a deck, this is the company to call.

One of the best companies I've worked with in my 37 years as a property manager! EMR replaced the eaves, soffits, fascia as well as the roof on a 4,000 square foot triplex -- did a superb job in record time, threw in some extras like repairing my chimney, for less than the quotes of two reputable companies for the roof alone. Endri is professional and a pleasure to work with. EMR is starting a roof at another address for me, next week. Can't recommend this company enough!

The boiler shut down twice in the last month. I had two different HVAC companies come to fix it, spent over $600. It was snowing and the temperature was well below freezing when my tenant called to say there was no heat yet again. I was at another job and my tenant found Green Heating and my tenant found Green Heating and called. They were at the house just over an hour later. I met the owner there and he offered to repair the boiler, but at this stage -- given that the boiler was very old, and the futile attempts to fix it, I asked when a new boiler could be installed. Green Heating came that same evening at 9 p.m. and worked until almost 4 a.m. to provide heat to my tenants! My new boiler is highly efficient, works great, the tenants are toasty warm and I'm impressed and extremely grateful! Thank you Green Heating and Air!!

As a property manager, I've worked with many contractors for decades including plumbers, and was impressed with Andrei's approach -- skill, problem solving -- to finding and fixing two unusual and complex plumbing issues, including addressing the source of dampness and mold behind a wall. Advanced Plumbing's outstanding reputation and clients' trust is earned and well-deserved.

Safe Electrical Solutions is exceptionally competent, dependable and reasonably priced. They showed up within hours of my call, replaced broken light fixturesin the kitchen and basement as well as some old outlets which were a fire hazard. I manage 14 rental units and Safe Electrical Solutions is a find. Highly recommended!

I'm a property manager looking after 43 units. My appliance repair man had permanently left the province. I called Yehven to fix an ancient stove at my 93 year old mother's home. Stoves are no longer available in it's size -- tiny - and the counters were built around it in a mid 1980ies renos. I tried to replace it but current models don't come in that small size and we'd have to remodel the kitchen to fit in a new stove. I found Yehven on Homestars. saw his exceptional ratings and now know they were justified. He came at noon the next day and in spite of the stove being a model and a design Yehven wouldn't have encountered, he fixed it quickly for a nominal charge; saved me not only the cost of a new stove but an expensive, messy renovation. I'm impressed! Needless to say, Yehven will be my go-to appliance repair and I can't recommend him enough!

Water was coming through my den ceiling which is under the second floor deck. Called Quality First Roofing and Mike and his crew removed four layers of shingles and the rotting wood underneath, put on a multi[-layered high-grade roof, fixed crumbling masonry, removed and disposed of the old decking. Mike also took the time to share tips on how to prevent damage to the new roof when the new deck was built. The crew worked incredibly hard and clearly knew their stuff. This company has earned its outstanding reputation. I'll be recommending Quality First Roofing to my family and friends.

The boiler stopped working and there was no heat at my rental property -- there's a baby in the home -- during a snow squall and sub-zero temperature. John was at the house within two hours of my call and fixed the boiler soon after and the price was very reasonable. I highly recommend Sarman Air and John for all boilers' servicing and heating issues.

Protection Plus showed up within the hour, installed a new dead bolt in five minutes and the price was considerably less than the other two quotes I received. A great experience and locksmith!

My 92 year old mother's ancient kitchen sink faucet broke yesterday. Will came before noon today, had the expertise required to work with pipes more than 70 years old. The new faucet was a challenge to install, looks and works great. Will also replaced a broken handle on a toilet in seconds. Besides being a highly skilled plumber, Will was an absolute pleasure. I received expert service with a smile, at a price that was more than fair. I'm impressed and grateful!

Personable, skilled pros and fair prices. Will definitely use this company in the future and recommend to family and friends!

Valentin was at the house and fixed the problem within hours of my call. The ceiling drywall was cracked and wet and a large area had to be removed to locate the source of the water damage. Valentin quickly identified and addressed the issue, and left the space spotless. His price was half that quoted by another reputable plumbing company. Strong Plumbing's high rating is well=deserved. I'll be recommending Valentin to family and friends.

Renato is a find! Extremely skilled, fast, fair and very reasonably priced! He was at my house within an hour of my call, spent over an hour repairing and cleaning my 17 year old furnace, and explained all my options -- their pros, cons and costs. As a property manager, it's rare to find someone with Renato's knowledge and ethics!

Exceptional work, price and company!!! I’m thrilled to have found Richview! Can’t thank Trevor and his hard-working team enough!!

We own an 18 unit building purchased in 1967, which was a few decades old when my family bought it. It's still running on the original boiler, and a new heating system is long overdue. After a thorough investigation of the building's existing system, chimney, plumbing and water heaters, Ben from Five Lions provided a clear assessment of potential issues in layman's terms: advised me of the pros and cons of potential heating options, and a solution was recommended which was $30,000 less than the 2nd lowest quote. Both Ben and Five Lion's owner, Favio, are exceptionally helpful and knowledgeable and my family will be using the company to maintain and service their homes' HVAC systems as well. This company provides exceptional service at prices that are much lower than equally reputable competitors. It's not surprising that Five Lions is ranked so highly by customers, consistently receives top marks.

A wonderful company! John's team refinished my deck and went over and above to ensure I was thrilled with the results . The price was very reasonable -- more than fair -- given the time, effort and level of expertise. John and his staff were all exceptionally thoughtful and eager to please. The power-wash was thorough, a step and board were replaced and a privacy trellis was installed. I love my deck and will be using House and Condo Painters to paint my house in July. Needless to say, I highly recommend this company.

Air Force cleaned ducts at my rental property as well as my home.. The tech was professional, obviously experienced/knowledgeable, and tidy as well as pleasant. He took the time to ensure the ducts were thoroughly cleaned, removed garbage bags full of lint and the before and after photos confirmed how badly the ducts needed cleaning as well as a job well done. Highly recommend Air Force!

I'm a property manager and have been using Home Painters for several years for carpentry as well as painting and drywall. Ray was my project manager this round and he was professional, knowledgeable and very personable. Mary and Ivo -- the wife-and-husband painting and dry-walling team, not only did a great job, they were also very thoughtful, meticulous and exceptionally nice! Needless to say, I highly recommend giving Home Painters a call and a try.

Sam is knowledgeable, thorough and the price was fair. As a property manager, it's always a pleasant shock to find a solid company that lives up to its reputation: provides expert service for considerably less than the competition.

Greg is the ultimate handy man: can fix anything, does it right -- quickly and efficiently --for a fantastic price. He's also very pleasant and professional. He drywalled and painted my hall and the ceiling over my stairs, removed and replaced two towel racks which also entailed drywalling and painting, fixed four dining room chairs, ... worked for 3 days (had to buy paint, did two coats on all walls) and was willing to stick by his original estimate of $400.00 even though there was far more work and time involved than anticipated. Greg and NVG are a find!!

There has been a pungent odour in the basement where my son essentially lives and sleeps. Tony immediately identified the source, told me that a few buckets of clean water in the drain would solve the problem, alleviate the toxic fumes. He was polite, professional and helpful. He has made me a loyal DainCom customer!!

As a long-time property manager, I've dealt with more contractors than I could ever count. Tim Miller may well be the most courteous and pleasant. His more than 30 years experience was a bonus. He and his son Matt replaced two locks, repaired two and included a trip to the hardware store. -- made 3 trips to my house -- to accommodate my preference for pewter and to save me the expense of a new handle on my screen door. It's been a while since I've enjoyed this level of service.

Justin answered my call at 8:45 at night regarding a blocked drain and sewage in the basement and was at the house by 9:15. He diagnosed and addressed the problem quickly and efficiently, was knowledgeable and pleasant, and the price was very fair. I'll be using Roto-rooter again!

Peter and is very knowledgeable, professional and most importantly, honest. I manage several properties and he's fixed a fridge and dishwasher for me, and today, he came out to look at my fridge which has had recurring problems. He confirmed that it makes more sense to get a new fridge, explained and show all the parts that were beyond repair, recommended makes and models, adjusted my fridge so it would last till I could get a new one -- spent almost an hour, and only charged me for a service call. After having been overcharged for repairs, it's a relief to have found someone who can be trusted.

Duggan's had waterproofed another property, did a superb job at exactly half the price of the highest of three quotes by some of the city's most reputable companies. I'd paid $1300.00 to a handyman to address a water issue at another house and although he addressed the main sources, some water was still getting into the basement during our recent heavy rains. Brad Duggan took a look, and after checking things out, told me it was an easy fix -- under an hour -- and he'd take care of it for free. There's a reason why this company has a solid 10 rating. They're not just exceptional water-proofers, they're also exceptionally nice people. Suzanne

Priority Plumbing is an alleged Top Choice Award winner 5 years running. Their rep was polite, seemed knowledgeable and showed me my options. I signed an agreement for the install of a new outdoor pipe at a cost of $627.00 including tax under the impression that a leak had to first be located, drywall would have to be cut and that it would be a lengthy process. After I'd signed, I was told that the work would take about an hour and a half. The plumber remarked in advance that the pipe had been bent from outside by waterproofers so I'm guessing he may have surmised the leak was at the bend which I later learned was the case. Bottom line, he didn't have to cut drywall to locate the leak and solder, or drill through the exterior wall to install the new pipe and tap. Although he was at the house for 3 hours the actual work took less than 1.5 hours. Although I was thrilled I didn't have to replace drywall, I expressed my stupefaction that I was being asked to pay $627 for a job that took such little time, effort and inexpensive parts to the owner who explained I was covering his high overhead costs. I responded that his business costs are his concern and that the price of each job should reflect parts and labour/time costs exclusively. The company claims to match prices and have a " Satisfaction Guaranteed" policy on their website. High prices that are set in stone and aren't adjusted to reflect the actual time, effort and cost of doing the work would prevent me from using this company again or recommending it.