Maple Home Services

Heating & Air Conditioning
Vaughan ON L4L
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77%

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Reviews by rating (past 12 months)

Reviews for Maple Home Services

Average customer rating:
8.3 10 (88 reviews)

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Rahim in Thornhill
Rahim in Thornhill
1 review Vaughan, ON
0/10

New furnace

Terrible technician and a worse salesman in Ahmed. Ahmed told us he could install a nest thermostat but when Jimmy the technician got here he installed his own thermostat. Jimmy the technician was the worst he would keep telling us to talk to Ahmed and he wouldn't even look you in the eyes while talking to you. The whole job took until 8pm and they arrived at 9am!!! The furnace they installed which was new was way louder than the first one and probably from the way they installed it. When it came time for payment they didnt install the nest thermostat so we decided to withhold money from the job. The salesman Ahmed when he found out got in his car at 7pm and started shouting at my Father who is in a wheelchair outside our home. These people are the worst type of service Ive seen in my life as a homeowner. What a horrible people run and work for this company.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear Customer,
Could be nice if full would have being posted , First thing is that we rather take a bit of extra time and do the job properly, 2nd you were told the first place that we do not provide nest thermostats and nest thermostat needs an extra wire in order to work properly, please kindly contact back if you need further explanations.
Thanks

Rob in Toronto
Rob in Toronto
1 review Montreal, QC
10/10

new furnace and AC

Steve and the team at Maple home services did a fantastic job installing my new furnace and A/C. Steve was very knowledgeable and responsive to my many questions during my initial product research. The installation team did a great job with the installation. The installation was done in a manner that made the final project look very clean and neat. They ran all piping material in a very neat fashion to reduce the previous unsightly mess of spaghetti that existed prior. The installers answered my questions very professionally. The lennox product is extremely quiet.
Overall I am very satisfied with the service provided by maple home services. I would not hesitate to recommend this company for those purchasing a new furnace or A/C.

Approximate cost of services:
$10,000.00
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Ruth in Toronto
Ruth in Toronto
1 review Caledon, ON
10/10

Furnace and Air Conditioner

I highly recommend Maple Home Services.
Great price, great service, no pushy sales, clean, professional & very knowledgeable installers. Over all 100% positive experience.
Quick delivery and on time. Very happy with product. They submitted paperwork for OPA refund immediately, provided warranty card and immediately followed up any questions and requests I had.

Approximate cost of services:
$8,000.00
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John A.
John A.
20 reviews Vaughan, ON
10/10

blower fan replacement

Hired these guys after Another company my normal go to company could not figure out what was wrong with my AC/Furnace. Ahmed came the same night we called when it was 35 + outside and figured out the issue. He got the part and installed it and ensured all was working before he took off. He really spent time and showed this isn't just another install job, but a customer's home that they care about. really impressed overall

Approximate cost of services:
$850.00
0 of 1 people found this review helpful.
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kavin in North York
kavin in North York
1 review Toronto, ON
10/10

Excellent air condtioner service

this company is very good to fix air conditioner , very quick service.i recommend this company for heating and air conditioner services, technician is good and reliable and seems to be very knowledgeable.

Approximate cost of services:
$300.00
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Company Response

Thanks

Nida Khan in Pickering
Nida Khan in Pickering
1 review Pickering, ON
10/10

Furnace and Air conditioner

After an internet search i found about Maple Home Services for the replacement of my Furnace and AC. The sales consultant was very qualified and patient is answering all my questions and help me find the appliances best suited for my place with a reasonable cost. Installation was very professional. They also did a follow up after the install. I will highly recommend Maple Home Services.

Approximate cost of services:
$5,800.00
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Private User
Private User
Private User reviews Brampton, ON
10/10

Furnace repair

Last week when my furnace broke down I called Maple home services for the service.The technician was here in one hour diagnosed the problem right away and fixed it.I suggest Maple home services if you are looking for quality and professional services .Technicians are very knowledgeable.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Mississauga, ON
4/10

new furnace

I wanted a new furnace and called them, quickly the sales person and the receptionist replied. I got a new furnace but they force you to take a monthly 10 dollar plan for next 10 years for maintenance. Why am i taking the plan when i have a brand new furnace and they fill out the warranty card. Not sure why is that? Warranty card should be with the purchaser but this company keeps your warranty card. Before the installation the sales person will call you every time. But after the sales he wont pick up your calls. There are so many companies out there. do your research before you buy.

Approximate cost of services:
$3,000.00
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BENNY  in Woodbridge
BENNY in Woodbridge
1 review Vaughan, ON
10/10

Furnace repair

No heat was coming from my furnace this evening. I called Maple Home Service. The service person came my home fixed the problem quickly.
I strongly recommend MAPLE HOME SERVICE for the
efficient and excellent service at a low price.

Benny

Approximate cost of services:
$300.00
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s in Woodbridge
s in Woodbridge
1 review Richmond Hill, ON
9/10

Hot water tank repair

Maple Home Services demonstrated professionalism with their work in servicing defective water heater. The services were delivered timely and efficiently. Repair staff was very knowledgeable and experienced. This company is strongly recommended.

Approximate cost of services:
$120.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Home Services

For more then 14 successful years, The team at Maple Home Services have been dedicated to serving the GTA with HVAC services. After gaining valuable experiences in HVAC, we decided to incorporate our services into home renovations in the year of 2012, which made Maple Home Services one of the ...
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