We decided to finally get an AC unit installed for the home after holding out for 10 years since living in the home. We got 3 quotes and Nate provided the quote for Distinct Heating and Cooling. He provided an education and opinions on the industry/HVAC practices. Nate provided prompt answers on any questions of the quote and installation. The two technicians Kristian and Aiden came out on time and ready to work. They were very polite and courteous. At the time of the quote there was a request from myself to wear a mask while on the main floor in order to limit the risk of getting our newborns from getting sick. They complied with the request without any reminders. The work was completed within the day as indicated. The installation looks very clean. Great guys to come and do the work. Kristian walked through the startup and shutdown of the AC unit. Afterwards there was followup with Nate and Distinct Heating and Cooling in getting the warranty registered and setup with the City of Calgary electrical permitting. Very straight forward and easy with them assisting in registration and scheduling. Also provided details and information in regards to a recent rebate for the AC unit. No regrets with selecting Distinct Heating and Cooling. Very happy with the work.
- Approximate cost of services:
- $7,300.00
- Company Response
Thank you for leaving us a 10 star review Vinny! Nate enjoys doing all quotes in person so he can personally answer any questions our customers may have as well as help customers understand his recommendations so they feel confident in their purchase. Being on time, prepared and ready to work is very important to us so we are happy to hear that you appreciated that! When we are in your home it is important to us that you are comfortable with the work we are carrying out and we were happy to have our install crew wear a mask at your request.
We want to make sure that the process from the very start and into the yearly maintenance appointments are as smooth as possible for our customers. Making sure our customers are comfortable knowing how to properly use their new equipment is important to us as well and we are always just a phone call away should you need us!
Thank you again for your wonderful review of our company and for choosing us to complete your A/C installation! We greatly appreciate it and look forward to seeing your sweet family at your yearly maintenance appointments.