Distinct Heating & Cooling

Nate came by and did a very thorough walk down of job. He spent over an hour at my home and answered every single question I had (which there were a lot of). He even pointed items that the previous other 3 companies I received quotes from did not even mention. He showed me pictures of previous installs that Distinct had done which set them apart from the other companies I approached as the others did not show me any pictures. Nate and his team were a pleasure to work with and were very courteous. They replaced my 20 year old Lennox furnace and 40 galloon hot water tank with a new York Affinity YP9C furnace, Rheem Pro+50S 50 gallon hot water tank, 5" media furnace filter, Honeywell Prestige IAQ 2.0 thermostat with internet gateway, and Honeywell HE100 flow-through humidifier. The install took 2 days and they arrived exactly when they said they would. No issues at all during the installation.

After the install Nate came by and walked me through the entire system. He even ensured that my settings on My Total Connect Comfort (Honeywell internet control software) were all correct and optimized my system as best possible. He ensured I was 100% satisfied and I was.

I can say that Distinct was one of the most expensive quotes I received but the install quality was well worth it. It you forecast out the extra cost over the life of the furnace (~20 years) the difference is quite minimal on a per year basis considering the quality of products and install. Typically you get what you pay for and this is a prime example of that. I would definitely recommend Distinct to anyone looking for quality products and a high quality install. In my opinion Distinct does the best installs in Calgary. I have been through many $2 million plus show homes since the install and all the other installations are clearly of lower quality (pipe glue dripping down all the pipes, wires zip tied to random places and hanging all over the place, piping not level and straight...). You can tell that Distinct installers actually care about their job and the work they do. Another added benefit was that the price I paid matched the quote exactly.

My furnace has been working flawlessly for the past 3 weeks and my home is much more comfortable with the fully modulating furnace. My basement, which used to be 5-6 degrees colder than the main floor, is nearly the same temperature as the main floor now.

All-in-all I feel the majority of the service providers in Calgary could learn a thing or two from Distinct Heating and Cooling. It's nice to see a company that actually takes pride in their work.