Fieldmasters Synthetic Grass & Landscape Design

I agree with the last reviewer on this site. DO NOT use Fieldmasters. The owner ignores/does not respond to communication. I had artificial turf installed poorly by Josh and his team and have been fighting for over a year and a half with excuse after excuse as to why it isn't done. Lines are choppy, turf not tacked down, seams are lifting and visible, sand not laid etc. They also helped themselves to my personal tools and left them damaged without replacing the cost. Look online for other reviews on Lieff Inc and you will find a trend. He promised if I removed the last poor review this past March, he would fix the poor installation job. As u can see, that was in mid March, it is now late October (scroll through reviews to see). They whipped through the initial job in April 2013, it later began to rain and they never returned despite full payment. I question how many of the positive reviews are real. DO YOUR RESEARCH. USE A TRUSTWORTHY COMPANY.

While the finished product appears to be correct, dealing with the owner and his work crew has been nothing but a nightmare. The crews never showed up on time, often not starting the day until noon or later. They spent most of their time on a smoke break or laying on my deck versus working which resulted in a slow down in the time line of work. When they claimed to be finished we discovered a number of unfinished areas (untacked down turf, garage left around, drainage issues) they repaired most of the issues, but the patio they laid is still yet to be finished and this job was started 3 months ago. I could not in good conscience recommend a company that is this unreliable. The person who comes out and quotes is fantastic but from there you deal with the owner and I find him to be condescending, conceited and impossible to deal with. Pease be careful.

I got several estimates for a putting green, and I liked this company best, I thought they had a good product and decided to go with them, I had a timeline for them to install it and everything was great. They came to install on the Saturday and said they would be at my home in the morning, they arrived after 2pm. They did finish the job that day, it was late and dark when they finished, The green looks great and I was pleased with this.

Great guys to deal with from start to finish. Project was done in one day and the backyard looks great. Kids love it and there is no mess!! Highly recommended for your turf needs!!

WOW!!! Josh was outstanding to deal with; he was knowledgeable and explained the whole process. On top of that he was very accommodating to get the job done as soon as possible. Constantly communicated with an update and responded very quickly. Ryan, the head installer was also very pleasant to talk to as he explained the whole installation to me and how to take care of my new lawn, which is basically just rake the leaves to keep it clean, . My backyard looks amazing. I love the product. If I could give Josh 11 stars I would. I will recommend Josh and his team to anyone wanting to have it installed.

After 4 years of trying to revitalize the grass in our back yard, we finally and hesitantly looked into the fake grass.
Josh made the process very easy.
1- he sold my husband on the idea for me ( unbelievable)
2- was efficient and thorough in his quote
3- arranged for a quick and very professional installation
4- we have a great looking yard. have had tons of compliments on it and have had way more time to enjoy the outside so far this summer with our family ( dog included) and friends.
I would recommend his service and products to anyone.
Thanks
lesley

Field Masters installed artificial turf with a putting green in my backyard last week.

When I decided to make my backyard putting green, I researched materials and companies for about six months and received quotes from three different companies. Josh had the best design ideas and best materials by far. Most importantly I got a sense that Josh takes customer satisfaction very seriously.
He was pleasant to deal with and he continued to over-deliver throughout the process.

Once the deal was signed, Chad and his crew showed up precisely on time. The level of effort they put in during the two days was amazing. I now understand why they spent so much time and effort on grading and cutting. My backyard looks perfect from every angle. I am very particular when it comes to quality of work and attention to detail. I had very high expectations and Chad and his crew exceed my expectations.

I want to thank Josh for his prompt responses and his level of commitment throughout the process.
And I really appreciate the hard work of Chad and his team and the professionalism they demonstrated while they were here.

I strongly recommend this wonderful crew!

James

We ultimately chose Fieldmasters Canada for the landscape renovation of our front and backyard because Josh was by far the most helpful and we felt most comfortable working with him relative to other companies we interviewed. We had some ideas of what we wanted and a budget in mind, and Josh was able to provide suggestions that we had never considered while keeping us within budget. The front and backyard turned out better than we had imagined. We are constantly getting complimented by neighbours and passersby. People can't get over how genuine the synthetic grass looks and feels. The stonework in the backyard is also spectacular! The little touches that we would never have thought to do look amazing and elevates our yard to a resort quality feel. Further, Josh was always available to answer our questions and address our concerns. In fact,our experience working with Josh was by far the most unique when it came to renovators - helpful, patient, knowledgeable, and understanding are just some of his qualities. His courteous crew arrived on time, cleaned up after themselves at the end of each day, and completed the job within the time frame quoted. I wouldn't hesitate to recommend Fieldmasters Canada to my family and friends.

Josh and his team are excellent to work with. Very good communication and quality of work. Highly recommended. The 50oz grass was installed into my backyard where traditional grass will not grow. Looks and feels real. Anyone want to buy a lawnmower?