Washer not draining. Sagoo apparently cleaned pump and charged $210.00. Two weeks later, which was next time washer was used it made a lot of noise. Second wash, made noise and stopped 1/2 way through draining. Managed to get going again and get it to drain, called Sagoo to come fix, as obviously was not fixed. This was within the 30 day warranty on labor. Which he refused to honor. He was very rude, told us to get somebody else and hung up the phone. We will not patronizing his attitude and business again. We are sadly disappointed and feel we have been taken advantage of. In our opinion this is not a reputable business.
- Approximate cost of services:
- $210.00
- Company Response
If you don't empty your pockets the pump will get clog again,we found few hair pens in the pump,we told the customer we will come and do it again if it's clog again you pay if it's our fault no charge.they just don't want to admit for the clog again