City Appliance & Refrigeration Services

Good service, Respectful and honest. Got the job done quickly on a Sunday afternoon.
Highly recommended

Emailed about fixing my dishwasher “I said in email it wasn’t pumping water”. Tech came to look at it, was only in my house for a total of 15 mins. Checks were to try turning on and draining on the dishwasher. Then said I needed a new motor and would provide a quote. Then produced a $152.25 bill for 15 mins, without even fixing.

DO NOT RECOMMEND also not licensed to repair Frigidaire (confirmed by Frigidaire) and did not disclose that. Oct 2021 review.

The technician came out for 15 minutes total, started work and then told us the cost and that no warranty of any sort was included after completing the work. The "repair" did not even last one hour before my fridge indicated high temp and that cold air was no longer being produced. I was charged over $280 by this company, when the repair failed we tried calling and left messages. The company did not return messages or pick up the phone, and their "repair" was ineffective within 24 hours. The only way we could connect was to call from a different number, in which the owner/technician admitted to seeing our calls/messages and not returning them. AVOID this company go elsewhere, look at other peoples reviews on Facebook and Google of this company before calling!

My fridge had been freezing. City Appliance fixed a friends fridge which was the same model and was having the same problem so I thought it would be fairly straight forward. They came and replaced the thermocouple. Took them 5 minutes which I was pleased with....$210. It seemed like it was fixed until 3 months later. Called again and he came over and did the exact same thing...$210. Nothing has changed and I had to defrost the fridge 4 days later.

Lack of care and attention. I am looking elsewhere before replacing the fridge.

This company is a complete rip off...I used them to repair a broken latch on a $400 dishwasher. They replaced it claiming the latch cost $95 dollars and I was billed another $175 in labour for the repair that took 35 minutes from time of arriving to leaving the property. Maybe I'm missing something but since when does a non-skilled trade position expect to get paid $300/hour?

Showed up 24 hours early to “check” to see what part to order, found one in van, went ahead and installed without a quote. $525 for 10 yr old washing machine.Unwilling to resolve concerns. No quote given, and no opportunity to get one! Would not have gone ahead had I known. Shoddy treatment for a repeat customer.

Fridge was dead. Called this morning at 8:00 he was there at 11:15. First tried the compressor switch not it. Needed a new compressor. He had one with him. Replaced compressor fridge working by 1:00. Compressor is $900. Could not buy new fridge with handle on right hand side. He did a great job.

My fridge quit. Another repair company said it could not be repaired. City Appliance came out and had it going in no time. It was a worn our control. The service technician was polite, efficient and very knowledgeable . Subzero parts are expensive but I already knew that.

I would use them again.

We had an issue with our Samsung dryer not producing any heat. We contacted City Appliance via HomeStars on a Saturday evening and set up an appointment for Monday. We started out with some confusion over the appointment booking, but once we connected by phone, he showed up within a couple of hours. He knew what the issue was immediately and came prepared with the right part. He also cleaned out excess lint in the dryer and gave us advice to avoid fire hazards. He provided fast, friendly, efficient, high-quality service!

My fridge was not running properly and I was concerned I would need a new fridge -called Citywide Appliance and they had a technician out to my house within a few hours. The tech was great & very knowledgable working efficiently and thoroughly! New motor installed right away and cost was really reasonable - highly recommend them .