Jamison Furnace Ltd

Heating & Air Conditioning
Calgary AB T2E 2P6
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98%

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Reviews for Jamison Furnace Ltd

Average customer rating:
9.9 10 (182 reviews)

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D Mills in Airdrie
D Mills in Airdrie
1 review Airdrie, AB
10/10

Furnace

Awesome! Awesome!! Awesome!!! So glad I was referred to Jamison. They saved me almost $3000.00. They knew about warranties and rebates treated me like I was a long time friend and so incredibly efficient. I will definitely use Jamison again if necessary in the future. Not even worth to calling anyone else. Thank you Jamison!

Approximate cost of services:
$990.00
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Company Response

Thank you D Mills for the "Awesome" review! What do they say, "that strangers are friends you've never met." So nice to have made a new friend. Curt and I enjoyed being able to help you.

Thanks again for the great review!

Susan Jamison
Office Manager
Jamison Furnace

DJ in Calgary
DJ in Calgary
8 reviews Calgary, AB
10/10

OUTSTANDING!

Very cold day, and of course my furnace stopped working. Jamison was there fast to help me out, and had my furnace back up and running within an hour. As well, the parts were partly covered by warranty and that was a bonus. Jamison was quick, clean, and left the work-site cleaner when he arrived. Thanks VERY much.

Approximate cost of services:
$490.00
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Company Response

Thank you DJ! We really appreciate you taking a few minutes of your time to write this "outstanding" review.

Susan Jamison
Office Manager
Jamison Furnace LTD and Air Conditioning

Maria &Alex in Calgary
Maria &Alex in Calgary
1 review Calgary, AB
10/10

Furnace repair

We called Jamison Furnace on Boxing Day, December 26, 2017, on an extremely cold day (-26 degree Celsius), when our furnace stopped working. When Susan attempt to troubleshooting the issue over the phone failed, she scheduled an appointment for the same day.
Curt replaced the defective parts and provided an outstanding service.
We would definitely recommend Jamison Furnace to anybody having trouble with the heating system.
Maria & Alex

Calgary

Approximate cost of services:
$976.50
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Company Response

That was a cold few days and over the Christmas season too! Curt and I were pleased to provide you with the "outstanding" service Alex and Maria. It was our pleasure to get the heat back on for you. Thank you so much for the Belgium chocolate!

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace

Alexander in Calgary
Alexander in Calgary
6 reviews Mississauga, ON
10/10

Happy with the serive

A very nice service. They helped me to get my dammy furnace back to the life by guiding me through all necessary steps during the phone conversation. Very pleased to deal with them. Now they are on top in a list of my emergency contacts.

Approximate cost of services:
$0.00
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Company Response

Thanks for the thoughtful review Alexander! I enjoyed our conversation and guiding you through the checklist of things to consider before scheduling a Service Call. I am so delighted you were happy with the service. It was my pleasure to serve you!

Susan Jamison
Office Manager
Jamison Furnace

Bonny in Calgary
Bonny in Calgary
1 review Calgary, AB
10/10

Furnace repair on a Saturday

I was pleasantly surprised to call Jamison Furnace on a Saturday and be given quick directions on how to fix my furnace problem myself for free. Susan was so kind and knowledgeable and relayed the instructions from Curt to me. Talk about treating you like family! This company is one of a kind :) So happy to have found them and will be getting a whole house humidifier, I've had broken for a long time, fixed by them soon. I would definitely recommend this company!!!

Approximate cost of services:
$0.00
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Company Response

Hi Bonny!

That was definitely an interesting conversation as to guiding you to fix your own furnace. Too funny! I'm glad it was a simple fix and Curt and I could be of service to you. We are delighted you called us back for the humidifier appointment.

Thanks for the great recommendation!

Susan Jamison
Office Manager
Jamison Furnace

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace

Two weeks ago,we had a different company checking out our furnace and at the end of the visit they gave us a quote for some things that "needed" to be repaired. since the quote was almost $2000 we decided to have a second opinion, and that is when we called Curt. We are very glad we did. Wonderful service, very friendly and knowledgeable. None of the things suggested by the other company were required.We saved a lot of money, and the furnace is running perfectly.
Thanks

Approximate cost of services:
$180.00
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Company Response

Thank you so much for the kind and thoughtful words! It was definitely a good idea to get a second opinion. I remember when you called into the office to book the appointment. Curt is very skilled at what he does and he is in integrity with what he does. I am so glad "the furnace is running perfectly".

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace

Jamil in Calgary
Jamil in Calgary
1 review Calgary, AB
10/10

Furnace

Curt& Susan were amazing, prompt, honest, always kept you updated and went above and beyond my expectations! My furnace went out and was concerned about the pipes freezing, they were on it, same day service and problem solved. Highly recommend Jamison Furnace.

Approximate cost of services:
$295.00
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Company Response

Ahhh, always so nice to hear Jamil! We do strive to provide this level of customer service to all our clients. I am so glad we were able to give you peace of mind and get the heat on promptly. I love the "highly recommend Jamison Furnace". It's been our pleasure to serve you!

Thanks again Jamil for the kind words!

Susan Jamison
Office Manager
Jamison Furnace

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair -no heat

Jamison furnace is an outstanding company! Fair prices and super prompt service. This company cares. I will never use anyone else! Why fool around with anyone else with out heat! My father is 83yrs. Young and was left without heat for 3 days by Arpis.

Approximate cost of services:
$794.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Wow, thank you for your amazing review! You nailed it, "this company cares". We pride ourselves on taking care of our customer. I am glad your dad is now sitting comfortably and warm in his home. We appreciate your kind and thoughtful words.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

Denise C Gordon in Calgary
Denise C Gordon in Calgary
1 review Calgary, AB
10/10

AC installation

Jamison Furnace Ltd. installed my AC recently and I was highly impressed with the integrity of their service. They were very professional, personable and patient with me to answer my questions, as well as reassuring me to call them with future concerns. When unforeseen circumstances arose on their end, I received continual updates from Susan, as to when the guys would arrive to do the install, which I greatly appreciated.
I would not hesitate whatsoever to recommend this family business to others. They truly offer genuine customer service.

Approximate cost of services:
$3,990.00
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Company Response

Thank you Denise for the kind and thoughtful words about the Jamison Furnace team. We strive for this level of customer service with all of our clients. I am delighted to hear that you were "highly impressed with the integrity of our service".
It was our pleasure to serve you!

Susan Jamison
Office Manager
Jamison Furnace

Paul Kennedy in Calgary
Paul Kennedy in Calgary
1 review Calgary, AB
10/10

A/C & HEPA Filtration System

Jamison came with an outstanding recommendation, which we acted upon. Jamison Furnace is a family business that takes pride in its sales and service reputation and from our experience Jamison lived up to that reputation.

My wife's asthma disorder prompted the purchase of both an air conditioner and HEPA filtration system. When receptionist, Susan, became aware that my wife's asthma condition was being aggravated by forest fire smoke she put us on a priority list that resulted in our installation being done nine days earlier than scheduled. Susan has kept in touch following installation, on one occasion informing us that there is a Canada Revenue Agency provision for rebates on both A/C and HEPA filtration for those individuals suffering from respiratory disorders. Curt Jamison, Susan's son and company owner, even offered to visit our home at 9:30 in the evening to discuss a concern that I had. Both the person who did the quotation on our job and the installer are professionally-trained individuals who clearly know what they are doing. The installation looks better than other A/C installations in our neighborhood.

Several weeks after the installation it was determined the A/C was undersized and within a matter of two weeks the unit was replaced by a larger system, at no additional cost. Such outstanding service and customer support is beyond what one can expect in today’s retail environment. Mr. Curt Jamison and his employees definitely practice “Service above Self”.

Clearly a Five-Star performance by Jamieson Furnace!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Wow! Thank you Paul for the fantastic review! I am so delighted to hear that the Air Conditioning and HEPA filtration system have helped with your wife's asthma. Thank you also, for appreciating and valuing the quality and level of professionalism the Jamison Team provide. I have enjoyed our conversations from your initial call Paul.

Thanks again from the Jamison Team!

Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jamison Furnace Ltd

"Good enough" isn't good enough for Jamison Furnace! Our clients deserve more; more proficiency, more product quality, more craftsmanship, more integrity, more attention to detail, and more customer service, which all add up to more value. At Jamison Furnace, YOUR needs come first, not our bottom line. Allow us the privilege of serving you and your family, and experience our high standards of craftsmanship, value, and exceptional customer service.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioning, Garage Heater, Humidifiers, Thermostat, Ductwork, HRV (Heat Recovery Ventilators), and Ventilation Equipment
SERVICES
Sales, design, installation, maintenance, repair, and replacement for residential heating, cooling, and ventilation systems and equipment.
BRANDS
We use Goodman brand equipment as our house brand for furnaces and air conditioners, and Sterling for our garage heaters, as we've found these brands to exceed our high standards for product quality, product support, and price point, thus in our eyes providing the most value for our clients. It's worth noting that while there are about 30 equipment brand names in the North American residential heating and cooling market, these 30 brands are being owned and produced by 6 corporations, creating an illusion of choice for consumers, as opposed to true choice. These days, purchasing a brand with brand recognition buys you that alone, as the major brands who earned a quality reputation over the second half of the last century have been simply coasting on that reputation for the past 20+ years, as opposed to actually living up to it.
SPECIALITIES
Residential HVAC (Heating, Ventilation, & Air Conditioning). We service and maintain all makes and models of residential HVAC equipment.
WEBSITE
http://www.jamisonfurnace.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
RETURN POLICY
We're not happy unless you are.
PAYMENT METHOD
Cheque, Debit/Interac, Visa, Master Card, and eTransfer.
LICENSES
Sheet Metal Worker, Refrigeration & Air Conditioning Mechanic, Plumber, Gasfitter B
MEMBERSHIPS
BBB, BNI, AIT
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal Worker, Air Conditioning Mechanic, Plumber, Gasfitter B
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$180 Regular / $280 OT
BONDED
Yes
PROJECT RATE
$120/Hour Regular / $180/Hour OT
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranties: Furnace & AC - 10-Year Parts, Water Heaters - 6-Year Parts & 8-Year Tank
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