I can't believe this company is still in business! Last February our 10 year old Maytag washer started giving us lots of problems, so upon looking online for an appliance repair company, I found these guys. Their website looked good, they had gleaming reviews (yeah...I know, I know), and we liked the fact that they could come out pretty quickly. Same deal as the other reviews, they tell you the $80 will be waived if you decide to have them do the job, etc. That $80 quickly turns into $280 before you know it, PLUS there was a part that was needed to fix the unit which cost another $300+. Well, the guy finally came back with the part and "fixed" the machine, only for it to fail on us literally right after he left. When we emailed Appliance Repair Guys, they told us that this was basically a new service call and that we would be charged another $80 bucks for an estimate....ARE YOU KIDDING? So we insisted that NO this was not a new issue and that the repair guy needed to come back to inspect his work. He concluded that there was something else wrong with the unit and so we basically told them that we would NOT be using their service to fix this "new" issue. We did not pay the $80 and they harassed us and sent us to collections. A few months later we ended u having to buy a new washer and dryer set, which I WISH we would have done to begin with. *sigh* Honestly, I also we would have done the proper research before calling these guys up, because they are seriously the worst! I can't understand how they are still in business. STAY AWAY!
- Approximate cost of services:
- $600.00