After coming home to basement flooded with sewage from a collapsed city main pipe and then getting over the shock, I called Restoration1 and was advised by Steve that he would be over to assess the damage as soon as he could, which was a few hours later.
The service I received from there on was nothing but professional and efficient and I really felt that my interest was utmost in this terrible situation. Steve walked through taking photo and moisture meter records throughout to assess before William and his crew arrived at 4:00. They started the process of removing baseboard, drywall, carpet and other contaminated material. Uncontaminated areas leading into the house were covered for protection and the skilled crew quickly and tidily got the heaters and dehumidifers going so that I could start to rebuild. Steve ever call the insurance company on my behalf to try to settle the matter with them.
The final invoice was beautifully itemize in great detail and with accompanying floor plan which is most helpful when presenting to either insurance or city of Toronto for settlement.
Thanks again to Steve, William and all of the crew for a great job!
- Approximate cost of services:
- $6,000.00