It is rare to encounter such an ethical and diligent businessman. Lorenzo, the owner has come back three times to fix the problem that turned out to be due to an equipment defect in the Samsung dishwasher we purchased. When it became apparent that the problems we were having were not due the installation I told Lorenzo that. In spite of that information he came to look at the dishwasher and actually fixed it, on a Sunday no less. I cannot say enough about this company. Lorenzo even get out of the leaves in my driveway for me on his way back to the truck.
He earned every bit of the $150 that he charged and then some. By comparison the place where we bought the dishwasher would've charges $50 more and I'm certain that they would not have comeback three times to solve a problem that wasn't theirs.
- Approximate cost of services:
- $150.00