We had our flat roof re-done by Dependable Contracting in 2009. This involved placing insulation board and torching a rubber cap over the older roof that had been leaking a bit. We have 4 skylights as well and two of them were replaced.
There was a 10 year warranty on leakage and workmanship.
Three years later, we replaced the skylights as the energy audit showed they were letting air in +++ and were poorly installed. We have now totally replaced the flat roof as it was leaking, even on sunny days. Dependable was hard to pin down but eventually came by ( 17 calls/ emails later) and indicated that it was the older skylights that were leaking. We did not want Dependable back on the roof, even though it was under warranty.We got 3 professional quotes and all the other roofers were not impressed at the lack of seam sealing and the poor sealing around the skylights. As the roofing was being removed, the new roofers showed us that the insulation was TOTALLY sopping wet, all over the roof. The only thing that saved us was the first roof layer from many years ago. STAY AWAY from this company.
- Approximate cost of services:
- $7,000.00