Avoid Alex; his conduct and qualifications are questionable. Alex operates with no license and permits.
In July, our AC/Furnace blower motor failed. Alex promised a same-day fix. He came over thrice, each time without any tools or diagnostic equipment. He identified the obvious, the broken motor, but the delivered one was not compatible with the board. Unfortunately, my (or his?) mistake was not testing it properly. In an attempt to address the incompatibility, Alex guessed issues like thermostat, clogged air ducts, the board, and suggested an entire furnace upgrade. The new motor, he advised selling on eBay. Our association ended there.
Communicating with Alex is easy until he cashes in. Despite multiple requests for receipts, he always had excuses to provide.
For those seeking installations, beware it's not just about installation. Over time, adjustments, support, and maintenance are essential.
Response to the company's response:
This is your client whose review was initially withheld due to your assertion to Homestars reviewers that it was submitted in error. However, this changed when the Homestars reviewers requested and received proof of payments made to AMS Heating.
- Approximate cost of services:
- $900.00
- Company Response
Good evening I really don't understand who this is and creating false accusations.