TOTAL SECURITY & SURVEILLANCE CO(1994)

Ray had installed a security system at my place a couple of years ago . Yesterday there was a power surge in the area that caused the pane to get lit up and required a service call.

I messaged Ray about the issue and he patiently walked me though the process of resetting the system and addressing the issue over a call - had it been any one else I am sure it would have resulted in an expensive emergency visit. Ray took the time to determine if a visit was needed or not by helping provide instructions to reset the system first .

Loved the service dedication and sentiment.