Tile & Stone Contractors review in
Burnaby
Do not take their word for granted. As soon as payment was made the customer service disappeared. The tiles did not arrive 'from the warehouse' as scheduled, their worker forgot to pick them up the second time I went by and they accepted three tile sheets back but still haven't refunded my credit card after four phone calls when '_______ will do it when he gets in.
In short, terrible customer service and reliability for my experience. Do not count on any form of return when they try to get you to purchase extra, or your product being ready as scheduled.
Two huge reasons any contractors/customers should avoid them; scheduling and finances/refunding excess product.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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