Iron And Railings Inc

In late 2022, I hired Kal, Owner/Manager, to install a premium iron fence on 4x4 posts for 2 properties in the Beaches. This was a nightmare and Kal was unprofessional, unapologetic, unaccountable and left me with an unfinished/damaged fence.

Kal was to supply me with 4x4 galvanized/powder coated posts and when I asked what time they would arrive the next day, he said he needed 2 more weeks. This was problematic as I scheduled landscapers/concrete pour on Monday morning and needed to install the posts over the weekend. Kal then berated/yelling that I had the wrong dates and that I was unappreciative of his efforts until I sent him texts that proved the date I relied on was correct. I had to reshuffle my contractors last minute late Friday afternoon.

Originally, Kal showed how their powder coating doesn't chip on a sample piece of metal and yet everything came chipped. When asked about it, Kal said it happens but he would touch up with paint. On the day of installation, Kal forced, kicked, wedged, hammered the panels in place and even grinded away the galvanize to bare metal severely damaging the fence. Despite the posts sitting for 2 months before, in harsh weather with snow/ice/salt, the posts never rusted but within days of his installation rust already began to form.

After watching his installation, I noticed that they were trying to figure out where the panels needed to go. They left 2 sections uninstalled despite having them in the truck. When I asked why, Kal said that all of his drill batteries had died. When I asked about the poor quality and damages, he offered the galvanizing/powder coat companies for me to discuss these issues. When I asked why items on the contract were missing, he said I had told him differently in person so he relied on what I apparently told him instead of following the written contract. Despite his poor workmanship, Kal offered no apologies.

After speaking with the galvanize company, I was told that the metal would be protected for over 40+ years provided the galvanize layers were intact. I later found out that it could be protected for up to 175 years so it was obvious these were not just superficial scratches. When I asked Kal about why the installation was so sloppy, he admitted that hes never actually installed a 4x4 post fence before but failed to mention it when I hired him and I would never have hired him had I known.

When I asked him about the deep gouges/rust, he said he would touch it up with paint. It was -11 degrees and he said he would come a few days later when it was warmer at 4 degrees (0 with the windchill). Kal sent me a video of an industrial-grade acrylic paint used for touch ups. I called the powder coat paint company and found out that it's Benjamin Moore latex paint and not the product he sent but was also told not to apply it at freezing weather as it was only latex. Having painted the exterior of both homes in 2021, BM also confirmed that the paint had to be applied in proper conditions for it to cure (above 10 degrees for 30 days).

I told Kal that he misled me with the painting/galvanizing, downplayed the severity of the damages, showed that the fence patterns did not line up and yet Kal expressed no accountability and offered no apologies. I had asked that he return to finish the job, repair the damages, correct the mistakes and for the posts that were expensive to remove/repair, provide an as-is discount in lieu but in his last communication, he didn't want to return to the job site, instead, return my deposit and let me deal with the damaged fence. Unfortunately now I must hire a third party contractor to address his deficiencies.

I would strongly caution anyone against hiring Iron & Railings Intl Inc. and be wary of the promises that are offered to you. The quality of their work is shoddy at best, and their lack of accountability is appalling. Save yourself the headache and choose a more reliable fencing company, where your money is well spent and youll be valued as a client.

This was a small joint project with two neighbours. We liked the minimalist look of the Lamb's Tongue decor and asked for a quote which was quite reasonable. Kal was helpful about the fit and finish details and made a second visit to finalize installation. We got our railings installed within three weeks from our initial call and are happy with the result. We now feel much safer using the concrete stairs for the rest of the Winter thanks to the efficiency and prompt service by Kal and Iron & Railings international. Highly recommended.

We're very happy with the quality, value and service Kal and his team provided. Craftsmanship is top notch and installation was a breeze (we were worried about damaging tiles when drilling). Pricing is very fair and you get a quality product that will last a very long time. We would recommend Kal and his team to anyone else considering a wrought iron project.

Kal did an amazing job with our front railing. When he saw I was struggling to decide with the pictures on hand, he had us come over to his workshop and ran us through all the designs. He helped me thoroughly with coming up with a design of our choice. The end job came out beautiful. We got lots of compliments for the product. It gives our porch a great look. I was very satisfied from the start of placing the order to the end process of installation. Kal is amazing and I highly recommend Irons and Reilings Inc.

Do NOT buy a railing from this company!! We hired Kal to create a custom railing and he is refusing to finish the job but has kept our deposit of $2,500. The initial railing he installed had over a dozen issues with it (including safety issues) that he agreed to fix. He took it back down and back to his shop. He is now refusing to come back to install the railing unless we first send him full payment despite our signed contract stating the remainder is due on installation. We already paid him $2,500 and have nothing to show for it but giant holes in our wall and stair cap. I am so incredibly disappointed by this entire experience.

Kal was great. He did a railing for my parents front porch. It was a super small job and he didn't have to do it. But he did. And it's made life a lot easier for my frail, elderly Dad. I should also mention the railing looks beautiful! Thanks Kal

I was looking for a company to install a railing for my front porch and steps. Met with various people and for some reason, we didn't click. Finally, I was fortunate to meet with Kal. He was very personable and extremely knowledgeable. Took his time to walk me through the process of selecting the right railing while adding his professional recommendations. I am very pleased with the service and would recommend Iron and Railings Inc to anyone. Thanks Kal!

I had 3 companies come to the house to recommend a railing design and give me a quote. Iron and Railings Inc was the most professional of the three, and offered the best advice. Their price was fair and they were eager to please. We are thrilled. We splurged on a more expensive finish and we are so happy we did - we have had many compliments on our beautiful railing. It finishes off the front of our house beautifully. Highly recommend.

I had my front steps redone in preparation for a wedding, I needed an affordable and beautiful railing solution that would be delivered on time. I reached out Iron and Railings and they called me back immediately. They built the railings to the design I had chosen, in the time frame we needed at a very affordable price. I would recommend them to anyone and use them again myself

We custom ordered and received the most beautiful railings. They were installed on the date promised and the work was done with care and precision. The quality of the railing was excellent.