Sina Deck Staining

In May 2023 we signed a contract with Sam to paint the outside of our house. The job was to be completed by Sept. or Oct. In retrospect we gave him too much money ahead of time but we trusted him to finish the job. He delayed until November when he did some of the painting but then it got too cold and he said he would come back in the Spring to complete the work. I called him in June to come and finish the painting but he delayed and delayed and finally said he would come in August. When I called again he said he was not going to finish painting the house but would send me an invoice for the balance. Why would I pay him when he did not finish painting? He also did not do a very good job on what he had done. He used the wrong paint.
From other postings I can see that this is a pattern that he follows. He takes people's money and either does a poor job or an incomplete job. Sam cannot be trusted . DO NOT USE THIS COMPANY!!!!

I have always been very happy with Sina Painting for my deck and fence. They came quickly, completed the work well / quickly and the price was reasonable. I would highly recommend this company.

Great service and amazing workers. Diligent work. The deck looks amazing and looks new. The interaction with sam was always positive and with care. He always advised what he and his team were doing.

Sam answers his phone promptly, makes an appointment and keeps it in timely manner. Polite and courteous he measures and surveys the job and quotes with accuracy. Writes the scope of the job on a contract and makes sure all the facts are noted. He calls a day beforehand and comes the next day before time and doesn't hesitate to move stuff out of the way, even though the homeowners didn't do it. Takes photos and keeps records. He is professional and a good guy.

Please Stay Away!!! As you can easily tell from other reviews, this owner is extremely dishonest. My mother unfortunately fell for his trap too. Took the money up front and then did not show up for the job after only power washing the deck. After multiple calls to come back and complete the job, he eventually said my parents breached the contract in multiple ways that he could not explain in the email and wanted to issue 30% back as a final refund. My poor mom agreed to his comment about no legal action taken if refund is provided. I called him yesterday to discuss the project and meet with him. Minutes later, he then sends an email to my mom stating criminal harrassment "Today your son called me, i had warned you before that any communication contact by you or your family members will be considered harassment". It's obvious he has done this in the past and will continue to dupe clients. Hope this message helps other clients from getting into business with him. Extremely dissappointed that he stays in business with his continued behavior.

STAY AWAY! If I could give this 0 stars I would. The owner is extremely dishonest. I made the unfortunate decision to hire them a few months ago for renovations. At first he acted really friendly (in retrospect, I believe he wanted to gain my trust as he asked for a big downpayment which I gave him), then after he had most of the money he kept on delaying things. He would make excuses for not showing up; ask for more money for simple items even though the contract already set out the (lower) price; and he would do very poor work. I feel like he took advantage of my trust, and he never even finished the job I paid him thousands for. I just hope others don't make the same mistake I did.

Sina wasn't honest with me. He only did one coat, got stains on the house, and disappeared. He didn't own up to his mistakes. I am warning all that you may get jammed with this guy. I will never use him again.

Sina Home Improvements was contacted for wood deck repair work by my 89 year old Mother in July 2014. Salim, the owner, provided a quote as a 'Home Services Professional' . My trusting Mother, complied with his request and paid for the job in advance of the project believing Salim would complete the work as promised.

This was not the case.

The work did not commence until 45 days after the contract was signed, despite repeated calls. Once on site, Salim reduced the 3 year typed warranty - to two, in his handwriting, unbeknownst to my Mother.

The work was to include replacement of a number of deck boards, power washing, sanding, and 2 coats of deck stain - including her flower boxes - which were not touched. When contacted, Salim replied with excuses, empty promise and no show's . Sensing my Mother's frustration, I reached out to Salim recently and enquired (on behalf of my Mother) for an update of when he would return to complete her work.
Salim indicated as far as he was concerned, he was "done" and Sina Home Improvements would not be returning.

Sina Home Improvements willingly took money in advance from a trusting senior citizen.
Sina Home Improvements intentionally failed in its written promise to deliver service as contracted.
Sina Home Improvements did not complete the task outlined in their agreement.
Sina Home Improvements failed to honour their own warranty.

My Mother's deck, which she previously enjoyed is in a sorry state and she is out of pocket.

My advice:
While respecting and encouraging our beloved seniors wish for independence, family or close friends should always check out reviews on HomeStars before commencement of work. An extra set of eyes and ears goes a long way and can avoid grief down the road.

Salim's response (below) is nonsense.