Shawn is very professional, in terms of how he works, and how he deals with clients. He's also very knowledgeable about wallpaper, he even taught us about the different leading brands, such as Cole and Son, etc. I had made the mistake of choosing an inferior quality wallpaper but Shawn did the best he could with what he had to work with. Shawn worked independently, so we avoided the "too many hands on deck" issue. Overall, the job was done quickly and efficiently. He also offered to take down our wallpaper at no cost if and when we decide to install a new type of wallpaper. The bottom line is that we are satisfied with the service and appreciate his professionalism.