AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
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Private User
Private User
Private User reviews Surrey, BC
0/10

Move from vancouver to calgary

We were very disappointed with the company. Ten years ago we used them to move from Florida to Vancouver. It was a perfect move with only a small nick in a table which was repaired immediately. There were four men including a very experienced driver. What a difference ten years makes! Two young women showed late to pack. One didnt speak English so any box she packed was marked kitchenware or master bedroom. Some of the boxes were over packed and too heavy resulting in breakage. When the driver finally showed up at our new home he was alone. He explained he had three jobs that day and the other men were coming. He unpacked alone for 11/2 hours. Two exhausted men finally showed up. So with no protection for brand new carpeting it took 6 hours to unload a 2 bedroom apartment. The master bed was not put together for 3 days as it took that amount of time to find the hardware for the bed. The company demanded payment within 24 hours and would not look at complaints or claims until payment was made. The one positive in this move is full compensation was made within two weeks. I assume they must payout claims on a regular basis and probably assume they are still making a profit. However this doesnt make up for two months of stress and sleepless nights. I will never recommend Campbell again!

Approximate cost of services:
$5,700.00
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Company Response

Hi, we appreciated your constructive criticism. While our industry as with all industries are battling labour shortages we are continuing to strive to provide exceptional service to the moving consumer….we appreciate the recognition that all outstanding issues were dealt with in an expeditious manner.