AMJ Campbell Movers, Moving and Storage

My wife was transferred for work from Toronto to California, and she was informed to provide three quotes to her employer. Since AMJ is a large moving company with a relatively good reputation, I requested a quote from them. They provided the lowest estimate of the three and were automatically selected by my wife's company. At this point my hands were tied. I had not looked threw their online customer reviews before choosing them. I had based myself on their marketing as "The official mover of the Canadian Olympic Team". It was shocking to view the reviews after the decision was made. On many sites the comments were terrifying. They spoke of damaged, pilfered or lost furniture. I immediately contacted Heather my liaison for the move for some reassurance. Her responses were direct and lacking empathy. I feared the move was going to be a nightmare. I entrusted all our belongings including our family heirlooms that date as far back as the 19th century. This is were the story takes a 180.
I informed my sales representative Andrew Lelond that I was encountering difficulties with Heather. From that moment forward he provided me with all the information I required including updates where my shipment was. I ended up receiving all our belongings before the scheduled delivery date, undamaged except for a couple of missing screws to a lamp AMJ dismantled and a mop bucket. When a move cost almost $8500 cdn, which was $1000 less than what was quoted, a couple of bucks for a mop bucket and a few screws should be expected. As well, I would like to mention the exemplary service I received from Julian. He was the driver/mover that delivered our belongings.