AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
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Moving & Storage
AMJ Campbell Movers, Moving and Storage
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41%

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Reviews for AMJ Campbell Movers, Moving and Storage

Average customer rating:
4.5 10 (198 reviews)

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Steve from Vancouver
Steve from Vancouver
1 review Vancouver, BC
0/10

Office Move

Terrible service. They were supposed to move an office equipment but on the day of the move said "you have to take it apart", even though the guy who first came to give the quote specifically said AMJ would take it apart. We eventually took it apart ourselves but then they refused to come move it. Basically they refused to believe us or comply with their promises, changed their story around whenever we confronted them with facts, just overall very poor customer service and acted like bullies. Will NEVER deal with them again.

Approximate cost of services:
$1,000.00
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GW
GW
3 reviews Old Toronto, ON
4/10

moving

I had AMJ pack and move me - the packing experience was awesome! Everything packed arrived undamaged and in good shape.
The movers were less than exemplary - they moved everything out fine but moving in was not so good. They were asked not to walk through the gardens to bring items in - that was ignored. They damaged items being careless and then hid the damage by placing items in corners so they were not seen until set up. You cannot have a damage assessment done without first paying $150! Why should I pay to have an assessment done. I would have settled to have an assessment done and a reduction on the move costs - but I could pay 150 and receive nothing. Be sceptical about using this company!

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Andre Chenier from Cumberland
Andre Chenier from Cumberland
1 review Cumberland, ON
10/10

Moving company

We have nothing but praise for the team (composed of Jason and Eddie, and led by Bill) that helped us in our recent move. They were very courteous and meticulous.

The company was AMJ-Campbell, a franchisee of Atlas Van Lines. All our contacts with the employees of that company, starting with Howard, their sales representative, and Greg from the Windsor Ont. office were most pleasant and helpful.

Moving can be a traumatic experience, especially for elderly people such as us. But when when you are assisted by professional people who truly care, such as the above, it is not as bad as we had anticipated.

Bottom line, it's not the company that matters, it's the individuals you deal with that make a difference.

If you live in Southwestern Ontario and need movers, do call Atlas, and ask for Bill and his team.

Approximate cost of services:
$3,500.00
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Jennifer from Winnipeg
Jennifer from Winnipeg
1 review Winnipeg, MB
0/10

Home Delivery

I had a horrible experience with AMJ Campbell in Winnipeg. They had to deliver the same product 3 times. On one occasion they didn't hook up the product like they were supposed to, said that they had, and when I did myself the product was broken. Another time they didn't bring the proper paperwork and couldn't complete the delivery. When calling the local office and speaking to the delivery person, nobody would take any responsibility for the errors. I will never use this company again.

Approximate cost of services:
$100.00
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Jim C from Oakville
Jim C from Oakville
1 review Oakville, ON
0/10

Moving

I have been through about eight corporate moves, and the departure agent on this end (Oakville), AMJ Campbell, was awful. The refused to provide the requested resources to help the Philly-based Atlas agent. My driver went out of his way to secure resources from another local Atlas agent. Atlas is great. AMJ is not. Buyer beware.

Approximate cost of services:
$15,000.00
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Company Response

Hello JIm C,

I am sorry to hear that your experience with AMJ Campbell was not a positive one for you. Please contact our head office when you get a moment to discuss your experience in further detail.

m. cole from Mississauga
m. cole from Mississauga
1 review Mississauga, ON
10/10

Moving

I recently moved with AMJ Campbell Mississauga and I would recommend this company to anyone moving. The moving consultant came to my home, was available to answer my questions any time of day and was very professional. The moving crew was amazing. Professional, worked hard, and careful with my home and furniture.

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
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Gavin Toth from Calgary
Gavin Toth from Calgary
1 review Calgary, AB
0/10

Just horrible

What can I say ... Moving is stressful enough... These guys damaged every piece of my dining table, leather furniture, coffee table broken, items lost and house damaged when moving in. Don't use these guys unless you want your stuff damaged. The lack of care and attention was criminal, the follow up was pathetic. I encourage everyone to make a better business bureau complaint. If you use AMJ get the extra insurance you are gonna need it. Also... insist that each item is 100% wrapped in moving blankets... any exposed edge will get gouged, cut, ripped or snapped off. Better use someone else. What a sick and disgusting moving experience. Shame on you AMJ..

Approximate cost of services:
$2,800.00
What could this company do to improve their services?
accept responsibility for the damages. They denied the damage then wanted me to pay 300 dollars so they could send a repair guy over to "fix" my damaged furniture...It was pretty unbelievable. Given the scale of the damage, the seems to be a business as usual attitude that its normal and thats what insurance is for.
Any advice to offer fellow homeowners facing a similar project?
Use a different mover. Insist on photos before moving, buy extra insurance and wrap every item 100% in moving blankets.
1 of 1 people found this review helpful.
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Company Response

Hello Gavin, I am sorry to hear that your experience with AMJ was not a positive one. Please contact our head office as we would like the opportunity to discuss your negative experience with you.

Doug  Adams from Mississauga
Doug Adams from Mississauga
1 review Mississauga, ON
0/10

Interprovincial move

Absolutely awful and completely dishonest. They talk a great game when they come to quote, but its totally different when it comes time to move. The quotes are deliberately under weight to earn your business, and the price guarantee is apparently not at all binding. The quality of the actual moving service is on par with the quote, rather poor. Shop around, there are much better options out there.

Approximate cost of services:
$7,500.00
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Company Response

Hello Doug,

I am sorry to hear that your experience with AMJ Campbell was not a positive one for you. Please call us at our head office as we would like the opportunity to discuss your experience in greater detail.

T Scott from Richmond Hill
T Scott from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Residential move

We booked AMJ because they gave us the best quote and answered all of our questions promptly. With two small kids, I was hoping for an easy move and that's exactly what we got. Jeff and his team from AMJ Markham were amazing. I can't say enough about how fast and efficient they were. Nothing was damaged, everything was put in the right place and they came in under budget. I don't plan to move again for quite some time but I would recommend them to everyone. Great job Jeff and AMJ!!

Approximate cost of services:
$1,900.00
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Paulaj15
Paulaj15
3 reviews St. Agatha, ON
10/10

Packing, Moving and Storage

I am so surprised to hear bad reviews...there must be a big difference between locations because the Cambridge AMJ is great. I have used them many times in the Waterloo area and never had a problem. Will be using them again in the near future for an upcoming move.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AMJ Campbell Movers, Moving and Storage

AMJ Campbell Movers, Moving and Storage have been moving people into their new homes since 1934. With 80 years of experience, your next best move should be with Canada's largest mover. AMJ Campbell Movers, Moving and Storage. Visit http://www.amjbc.ca/

Services:Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials

CATEGORIES
Moving & Storage
SERVICES
Local and Long Distance Residential Moving, International Moving, Packing, Unpacking & Put Away Services, Short and Long Term Storage, Express Vault Moves, Office and Industrial Moving, Corporate Relocations, Supplier of Packing Materials
SPECIALITIES
Canada's largest coast to coast moving company providing exceptional, personalized service. AMJ Campbell is the largest Canadian agent for Atlas Van Lines.
WEBSITE
http://www.amjbc.ca/
YEAR ESTABLISHED
1934
MEMBERSHIPS
Better Business Bureau Accredited Business since 1982
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