True Flame Gas Repair Services Ltd.

Fireplaces
Mississauga ON L5N
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Fireplaces
True Flame Gas Repair Services Ltd.
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99%

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Reviews for True Flame Gas Repair Services Ltd.

Average customer rating:
10 10 (142 reviews)

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Leafs
Leafs
3 reviews Brampton, ON
10/10

Pool heater repair

After calling Enbridge and reliance both of them could not diagnose what was wrong with the pool heater call Jeff came in a few days fixed everything at a fair price this guy really knows what he's doing highly recommend Jeff for any of your pool problems

Approximate cost of services:
$800.00
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Company Response

Thanks for taking the time to review my service. I was happy to repair your heater and get your family the heat they needed! ?

Lenka
Lenka
6 reviews Oakville, ON
10/10

Gas Fireplace Repair

Our experience with Jeff at True Flame was a pleasure. He diagnosed the problem quickly, explained everything clearly, provided a very fair quote & our fireplace is working again like a charm. Two things really stood out about Jeff. One, he is very professional and two, he takes great pride in his workmanship. I would highly recommend Jeff to anyone and I can assure you the job will be done right !

Approximate cost of services:
$1,000.00
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Company Response

Thanks for taking the time to review! It was a pleasure working for you and bringing your fireplace back to life!

djlittle67
djlittle67
2 reviews Mississauga, ON
10/10

Fireplace repair and cleaning.

Excellent work. No hidden charges. Friendly service. Cleaned up after work completed. I would recommend Jeff to anyone.

Approximate cost of services:
$300.00
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Company Response

Thanks for taking the time to review my service! Hope your move goes well and all the best!

Jordan
Jordan
5 reviews Toronto, ON
10/10

Fireplace blower motor install

I wish all contractors worked in the manner of True Flame. Jeff was incredibly responsive and patient. He performed excellent, perfectly clean work. He was very willing to deal with follow-up questions. We will be using this company for all the services it offers. Thanks Jeff!

Approximate cost of services:
$650.00
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Company Response

Thank you for the review Jordan! Glad I was able to help you out with your fireplace. Hope your blower is working well now.

Grant L.
Grant L.
1 review Milton, ON
10/10

Gas Fireplace Service

Our fireplace wouldn't light although the pilot light was strong. I called TrueFlame on the basis of on line recommendations. Jeff set up an appointment for the next morning and he arrived at exactly the time he said. he covered the floor for protection and explained what was required along with an expected price. Although he had to go to get a part, he worked efficiently and tested for the unit and checked for carbon monoxide. He explained what he was doing and the reason for it and is very competent. I would certainly call him again.

Approximate cost of services:
$700.00
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Company Response

Thanks for the review and kind words Grant! It was a pleasure dealing with you and your wife.

lynda.humes
lynda.humes
1 review Brampton, ON
10/10

Gas fireplace cleaning and repair.

He arrived promptly. Was thorough and very professional. Made me aware of what needed to be done and the cost. Excellent job.

Approximate cost of services:
$800.00
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Company Response

Thank you for taking the time to review Lynda! Great meeting you guys and hope to see you again for a cleaning next year.

JHo in Toronto
JHo in Toronto
1 review Oakville, ON
10/10

Gas Fireplace repair

Jeff was professional, knowledgeable, and thorough. Although our problem wasn't fixed, I feel he did everything possible. It was worth a try! I would recommend this company to others. Thanks.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the review! I did try my best to find the squeak coming from your fireplace with some luck. Blower was fine and so was everything else. Leveled the unit aswell and still a squeak! Chocked it up to being an aging unit that has its frame shifting with the heat. One service call I won't soon forget. Let me know when your thinking of replacing it. Thanks!

Eric in Toronto
Eric in Toronto
5 reviews Toronto, ON
10/10

Excellent service!

Jeff was friendly, professional, and honest. It turned out that the problem we had was actually quite minor. He presented some options, and did a thorough inspection and cleaning. Now the fireplace looks and works better than ever, and I'm glad I called Jeff, even though in retrospect I could have dealt with the minor problem myself.

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Eric thanks for taking the time to write this review! I'm glad I was able to help you out. ?

Catheryne
Catheryne
14 reviews Toronto, ON
10/10

gas fireplace service and repair

I hired True Flame Gas Repair Services to service and repair my gas fireplace. Jeff arrived at my home before our scheduled time and prior to beginning, he proceeded to explain the work required. He was extremely patient, very knowledgeable and professional. He took great care in covering his work area and performed his job with extreme attention and detail to ensure that my fireplace would once again work properly. I was very impressed with the final results. I had a very clean, attractive fireplace and a new remote so now my fireplace was safe to use. At the completion of the job, Jeff also performed a complete check of the unit. The unit was safe against carbon monoxide leaks which I thought was very important. He left my premises in a very clean and tidy fashion. Overall, I was very satisfied and Jeff is a very pleasant person to deal with. I highly recommend True Flame Gas Repair Services and I will be sure to schedule Jeff for regular maintenance of my fireplace.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Catheryne! I will see you next year for your annual cleaning!

Joe R.
Joe R.
1 review Burlington, ON
10/10

Gas Fireplace repair

Our gas fireplace was going off and on by itself. Jeff from TrueFlame cleaned the fireplace and replaced the on/off switch. This fixed the problem. We found Jeff to be very professional, courteous and clean.

Approximate cost of services:
$220.00
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Company Response

Thanks for the review Joe!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.


• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES
Fireplaces
PRODUCTS
Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES
Gas fireplace & pool heater service, repair and installs.
BRANDS
Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES
We repair/install gas fireplace and pool heaters.
WEBSITE
https://www.trueflamegas.com
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
2
RETURN POLICY
Warranty on all parts installed.
PAYMENT METHOD
Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES
G2 Gas License
MEMBERSHIPS
TSSA Registered Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 day service warranty, 90 days on parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.