True Flame Gas Repair Services Ltd.

Our fireplace wouldn't light although the pilot light was strong. I called TrueFlame on the basis of on line recommendations. Jeff set up an appointment for the next morning and he arrived at exactly the time he said. he covered the floor for protection and explained what was required along with an expected price. Although he had to go to get a part, he worked efficiently and tested for the unit and checked for carbon monoxide. He explained what he was doing and the reason for it and is very competent. I would certainly call him again.

He arrived promptly. Was thorough and very professional. Made me aware of what needed to be done and the cost. Excellent job.

Jeff was professional, knowledgeable, and thorough. Although our problem wasn't fixed, I feel he did everything possible. It was worth a try! I would recommend this company to others. Thanks.

Jeff was friendly, professional, and honest. It turned out that the problem we had was actually quite minor. He presented some options, and did a thorough inspection and cleaning. Now the fireplace looks and works better than ever, and I'm glad I called Jeff, even though in retrospect I could have dealt with the minor problem myself.

I hired True Flame Gas Repair Services to service and repair my gas fireplace. Jeff arrived at my home before our scheduled time and prior to beginning, he proceeded to explain the work required. He was extremely patient, very knowledgeable and professional. He took great care in covering his work area and performed his job with extreme attention and detail to ensure that my fireplace would once again work properly. I was very impressed with the final results. I had a very clean, attractive fireplace and a new remote so now my fireplace was safe to use. At the completion of the job, Jeff also performed a complete check of the unit. The unit was safe against carbon monoxide leaks which I thought was very important. He left my premises in a very clean and tidy fashion. Overall, I was very satisfied and Jeff is a very pleasant person to deal with. I highly recommend True Flame Gas Repair Services and I will be sure to schedule Jeff for regular maintenance of my fireplace.

Our gas fireplace was going off and on by itself. Jeff from TrueFlame cleaned the fireplace and replaced the on/off switch. This fixed the problem. We found Jeff to be very professional, courteous and clean.

Fantastic and very personable, very knowledgeable and very professional. I would recommend this company to anyone looking to get their fireplace serviced !!!!!

Jeff responded to my email very quickly. He showed up on time. (a little early even) Our fireplace would not light. He inspected it and came up with a probable cause. He explained everything very well and showed me how to replace the suspect part. I bought the part and everything good now. He was very courteous, professional and kept the work area clean. We would totally recommend him.

I sent Jeff a message on a Sunday, and he was out to inspect one of our gas fireplaces the following Tuesday. Very professional, courteous and knowledgeable. He replaced a bad part, cleaned our unit, and even added decorative embers which were "missed" by the builder. All around a great experience, and I highly recommend Jeff for your gas fireplace needs.

Very knowledge of job, I was very satisfied with results. Jeff laid down protection sheet on my carpet and everything was spotless when he left. I would recommend him to all my family and friends.