Lucky Granite Ltd.

Countertops
Calgary AB T2G 4V3
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Countertops
Lucky Granite Ltd.
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94%

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Reviews for Lucky Granite Ltd.

Average customer rating:
9.5 10 (93 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Desktop

Great product great service. They were on time and the were very professional. Extremely affordable.

Approximate cost of services:
$1,600.00
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Company Response

Thank you so much for the review, we really appreciate it. We hope to work with you again in the future whether it's for a small or big project.

Mark
Mark
1 review Calgary, AB
10/10

Kitchen and Washroom Project

Our small kitchen has some tricky angles as well as cupboards supported by the main counter. Not an easy job. There were challenges to be sure, but Luckys management and tradespeople came back promptly, and as often as needed to get the job done right. And they were significantly less expensive than their better known competitor for exactly the same quartz product. We will definitely use them again for other projects.

Approximate cost of services:
$5,800.00
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Company Response

Hi Mark,

Again, thank you so much for your kind feedback, we loved working with you and your wife and we're so glad to hear how happy you were when working with us. Can't wait to see you again :)

Lawrence Kirknpby
Lawrence Kirknpby
1 review Calgary, AB
10/10

Kitchen Island

I contacted Lucky Granite , they were helpful and lead me through the whole process, it was easy to communicate my needs and concerns , Vanessa was so helpful , from the template measuring to the install felt so taken care of , everyone office staff to the two great installation guys , it was a special experience , I will use Lucky Granite again and woukd recommend them as a company that puts the customer first , Great Job

Approximate cost of services:
$1,370.00
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Company Response

Hello Lawrence, again it was so lovely working with you guys, we're so happy to hear how you felt from start to finish, and thank you for the lovely review, on behalf of Lucky Granite we thank you for working with us and hope to see you again with future projects!

Trish
Trish
1 review Calgary, AB
10/10

Kitchenand bathroom counter tops and backsplash

Exceptional and efficient service from start to finish! Very helpful in showroom with picking a product as knowledgeable staff to answer any questions. The service was prompt and professional. Everything went smooth and I couldnt expect more. Very happy with the results!

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for your review Trish, we greatly appreciate it. We loved working with you and hope to see you again, love love your new kitchen :)

tml
tml
0 reviews Calgary, AB
0/10

horrible business sense

Lucky granite has been extremely unprofessional . The install team was dirty and showed no respect for our home. The office staff does not do what they say they will. Damage was done by the install team and the office staff did nothing to facilitate repairs , at different points through the process they expected us to repair different issues. They also took final payment before the job was complete .

Approximate cost of services:
$7,500.00
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Company Response

"On November 3rd , they installed kitchen & bathroom counter tops . when installing the kitchen counter top they damaged one of the cupboard doors . there was a few other issues , sink drains , faucet , finish caulking . over the next 2 weeks all of the items were repaired or fixed except the door damage. Numerous e mails were never answered about the door , then 3 weeks after the installation date , they took the second half of payment without notification"
This was your exact response on our other review website (BBB). As you said yourself we did set up many service calls to rectify the issues and also placed 50% of payment for 3 weeks after the job had been installed to ensure sure satisfaction, the last thing was the door damage which was not in our profession, so we contacted our cabinet guy to take care of it. We sent you an email and left a message but you didn't reply. We're so sorry that you had such an experience with our service but we 100% tried the best that we could.
Thank you..!!

Kenlam in Calgary
Kenlam in Calgary
2 reviews Calgary, AB
10/10

Two bathrooms projects

I renovated my all countertops kitchen with Lucky Granite 3 years ago and Lucky went above and beyond. I have now renovated my two bathrooms and replaced the countertops with beautiful quartz from Lucky Granite. We visited the show room to choose the patterns and Vanessa very kindly showed us possible combinations and matches for what we already have in the kitchen. Vanessa's whole crew is awesome. It was definitely a great experience once again. Exceptional customer service and good quality products. I recommend Lucky Granite 100%

Approximate cost of services:
$123.00
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Company Response

Hi Kenlam,

It was so nice working with you, we are truly so happy that you are more than satisfied with our service, and we hope to see you again :)

Private User
Private User
Private User reviews Strathmore, AB
10/10

Countertop purchase and install

The staff at Lucky Granite were wonderful to work with. Booking for temples and install was quick. Working around our schedules. They made the process easy and stress free.
We are pleased that we chose Lucky Granite!

Approximate cost of services:
$3,700.00
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Company Response

Thank you for taking the time out of your day to leave us a review, we truly appreciate it and hope you enjoy your new countertops :)

eagleone.moore
eagleone.moore
0 reviews Calgary, AB
10/10

New Quartz Counter tops

Lucky Granite installed new countertops in our kitchen and bath. These people were friendly, honest, courteous and professional in every step from choosing our quartz thru to completion of the job. From the time of giving them the ok to do the work to install was 3 days and they completed the work in four hours. Amazing people to deal with and at a very reasonable price. I would recommend this company 100%.
Doug Moore

Approximate cost of services:
$3,700.00
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Company Response

Thank you again for working with us, Doug and Myrtle, and your wonderful feedback means a lot to us. We wish you guys all the best and love to see you again..!!!

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen Counter Top

It was a team effort. Vanessa led us through a very well organized show room of their products. She explained the benefits and qualities of the various quartz products and finishes. We were later invited to their warehouse location to inspect the quartz slabs to narrow down and confirm our selection. A very helpful and thoroughly informative process!
The counter top was ready for installation a week later (faster than we expected)!! The installation team was prompt and efficient and out the door within about three hours! The plumbing guy was equally efficient and accurate - no issues at all!
I have no hesitation in recommending Lucky Granite for your counter top requirements. People do make a difference! Product aside.

Approximate cost of services:
$4,000.00
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connie.spehar
connie.spehar
0 reviews Calgary, AB
10/10

Kitchen Renovation

We were extremely satisfied with our experience at Lucky Granite. Vanessa was very helpful and knowledgeable about the products and we we lucky enough to have the product available right away. We literally had brand new countertops and sink in less than a week. The installers were very professional and made sure to clean up when they were finished. The quartz we selected looks amazing and the cost was more than reasonable, we paid a little extra in order to have a matching backsplash and it looks great. We would highly recommend this company.

Approximate cost of services:
$3,200.00
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Company Response

Thank you, Connie. I'd be grateful to have such a happy and wonderful client like you. You really know what you want so you made the process go so smoothly. Can't believe, you guys made the decision of color within 10 or 15 min and ordered the next day lol. We wish you all the best in your life and we love to see you again..!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lucky Granite Ltd.

Established in the City of Calgary, Lucky Granite Ltd. is a family owned and operated business. We specialize in customizing granite, marble, and quartz. Located not far from downtown, our fabrication facility provides cutting-edge technology and craftsmanship to ensure each project is polished to perfection.

With over a decade of experience, our highly skilled professionals deliver the finest services and innovative ideas that fit your every need. Our team operates in a safe and secure manner while completing installations on time.

We endeavour in serving you better by offering competitive prices and it is our passion to excel beyond customer satisfaction. No job is too big or small. We complete the job within 1 week! We’ll work with you to turn your kitchen and bathroom ideas into reality.

CATEGORIES
Countertops
PRODUCTS
Granite quartz and marble kitchens and vanities countertops, island, fireplace, table, bars
SERVICES
Complementary in-home estimates and templates, installations, service calls, fabrication, custom made kitchens and vanities countertops
BRANDS
Vicostone, TCE, Caesarstone quartz, Pearls Sink,LG viatera Quartz
WEBSITE
http://luckygraniteonline.com
YEAR ESTABLISHED
2014
PAYMENT METHOD
VISA, MASTERCARD, CHEQUE, CASH
LICENSES
Yes
MEMBERSHIPS
BBB
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
WARRANTY TERMS
3 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.