Replacing Eaves Troughs and Downspouts
My experience with Mallion Aluminum has been very positive, especially dealing with Petar. The rain water was coming from the shingles onto the top eavestrough, through the downspout and overflowing onto the second eavestrough below and creating wet spots on the wall. I called another very highly rated company and the person was rude on the phone. Then they asked me to send photos of the problem that I described above. Without coming to my house and waiting a whole day to get a reply, thery said it was a roofers problem.
So when I looked up on Mallion and read the reviews, I was sceptical at first, even though the reviews were very good. However, the reviews were as advertised. Petar got back to me right away and promised to come over at a certain time and look at the problem I had. Petar always kept in touch and he suggested the solution to the problem that I described above. The most important thing was that Petar explained to me, why I had a problem and how he was going to fix it. It made sense to me after he explained both the problem and solution.
Petar gave me a quote the next day as promised, and he even set a date, when the work would be done. The quote was reasonable, and the work was done on the date it was promised. the workers cleaned up the area and did a fantastic job. They even matched up the eaves-trough color to what we had. I found Petar to be very personable, and very easy to talk to, unlike a lot of trades people that I have come across who appear very dour. I definately would recommend him.
- Approximate cost of services:
- $1,275.00
- Company Response
Thank you very much for your positive feedback we really appreciate it! It was a pleasure working on your house and we are so happy and grateful that you would recommend us to others. Steep roofs such as yours are very challenging and now with the T-Rex leaf guard/winter guard system we can improve the eavestroughs' durability and performance. Thank you for choosing Mallion Aluminum!