Reviews

10/10

We are pleased and thankful for the wonderful attic insulation provided by Eco Comfort Insulation. A friend of mine had recommended the company as he had his installation done last year. We were not disappointed as the product and service they provided were as advertised, highly professional. Patrick came right on time to inspect our attic and provided me with a quote and informed me that I could apply for an energy rebate through an energy auditor. On the day of the insulation, the two technicians led by Brandom were very professional, polite and did the insulation to our satisfaction. They even vacuumed and cleaned the area they were working on. The energy auditor did his second inspection and informed me that the work was of good quality and passed the audit standards and that I would be successful in getting a rebate. I will highly recommend EcoComfort Insulation to my friends.

Approximate cost of services:
$1,400.00
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Company Response

Hi Nishi,

Here at EcoComfort, we want to make the process simple and convenient for our customers. We always strive to provide comprehensive service to ensure all your attic needs are fully taken care of and to ensure that our customers are comfortable and confident in the amazing quality of work and service they are receiving. We have a great dedicated team in place who will get the job thoroughly done.
Thanks again! And we really appreciate the recommendation! Enjoy!

Anita

10/10

Petar the owner of Mallion Aluminium did a fantastic job of replacing the aging Eaves trough around the house. Two of the downspouts were replaced and a third one was added to drain the water more effectively. I would highly recommend Petar and his company for the good work they did, and were very efficient in providing a quote and answering all my e-mail and phone calls.

Approximate cost of services:
$2,800.00
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Company Response

Thank you very much for choosing our company for your aluminum needs! We strive to be the best in our field and it all starts with great client customer service! Thank you for your feedback!

10/10

Brock Windows did an awesome job in replacing our 8ft Patio sliding doors, as well as our hallway and dining windows. Scott the salesman, gave us a lot of options and was mindful of our budget as well. The installers were professional, polite and personable, which always enhances the home owners experience in dealing with your company. The Patio doors and the windows look great and my neighbor has asked for Brock's phone number.

Approximate cost of services:
$8,500.00
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Company Response

Hi, Nishi!

Thank you for submitting your 10-star feedback on our HomeStars profile. We're very happy to hear of your satisfaction with the project, and the representatives whom took care of you along the way. We will be sure to extend this feedback onto all parties.

We appreciate your feedback immensely.

Kindest regards,
Brock Doors & Windows Ltd.

10/10

We have had a wonderful experience buying our windows from Brock. Scott the salesman has a lot of experience and offered us a lot of good suggestions that we incorporated to increase the curb appeal of the house. We chose to go with Brock because of Scott. However once we did, we were glad, the whole Brock experience made it worthwhile. The window installers were very professional, curtious and polite. We were pleasantly surprised to see that the installers did not create a lot of dust or garbage when installing the windows. Understandably, you could see the old caulking fallen on the grass when replacing the windows. The installers cleaned up pretty good after themselves. The Brock team service is awesome, they called me up days before the installation, as well as the same day after the installation was done, to check up and see, if we were satisfied with the windows we had ordered and the installation. The after installation follow up by Brock a few weeks later, coupled with a survey has us really impressed, as we don't really see this kind of service in many industries. We would definitely recommend Brock windows to our friends and relatives.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi there Nishi, thank you for choosing Brock Doors and Windows as your supplier of choice for your window replacement project! Thank you also for commending Scott, your Sales Representative as well as your Installation Crew & Project Coordinator for all of their services for you along the way. It is our job to guarantee your satisfaction, we're pleased to hear that no one fell short of your expectations and that the after installation survey impressed you.

This is all very useful information, Nishi, we appreciate your feedback immensely! We hope to work with you again into the future, thank you for your recommendation.

10/10

My experience with Mallion Aluminum has been very positive, especially dealing with Petar. The rain water was coming from the shingles onto the top eavestrough, through the downspout and overflowing onto the second eavestrough below and creating wet spots on the wall. I called another very highly rated company and the person was rude on the phone. Then they asked me to send photos of the problem that I described above. Without coming to my house and waiting a whole day to get a reply, thery said it was a roofers problem. So when I looked up on Mallion and read the reviews, I was sceptical at first, even though the reviews were very good. However, the reviews were as advertised. Petar got back to me right away and promised to come over at a certain time and look at the problem I had. Petar always kept in touch and he suggested the solution to the problem that I described above. The most important thing was that Petar explained to me, why I had a problem and how he was going to fix it. It made sense to me after he explained both the problem and solution. Petar gave me a quote the next day as promised, and he even set a date, when the work would be done. The quote was reasonable, and the work was done on the date it was promised. the workers cleaned up the area and did a fantastic job. They even matched up the eaves-trough color to what we had. I found Petar to be very personable, and very easy to talk to, unlike a lot of trades people that I have come across who appear very dour. I definately would recommend him.

Approximate cost of services:
$1,275.00
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Company Response

Thank you very much for your positive feedback we really appreciate it! It was a pleasure working on your house and we are so happy and grateful that you would recommend us to others. Steep roofs such as yours are very challenging and now with the T-Rex leaf guard/winter guard system we can improve the eavestroughs' durability and performance. Thank you for choosing Mallion Aluminum!