Excel Heating And Air Conditioning

Heating & Air Conditioning
Edmonton AB T5Z 3R1
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HomeStars
Heating & Air Conditioning
Excel Heating And Air Conditioning
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69%

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Reviews by rating (past 12 months)

Reviews for Excel Heating And Air Conditioning

Average customer rating:
9.8 10 (74 reviews)

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Brian in Edmonton
Brian in Edmonton
1 review Edmonton, AB
10/10

Air Conditioner

We had Blake and Matt replace our 31 year old Carrier air conditioner with a new one. They were very professional and their installation was far superior to the original job. Blake was more than willing to explain anything you wanted to know as well as to take the time to walk around with you at the completion of the job to review all the work. They took a great deal of pride in their workmanship and it showed. I would highly recommend this company.

Approximate cost of services:
$4,600.00
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Company Response

Thank you for the review Brian! It was a pleasure to install your new Carrier AC System and thank you for making our job easier too. Have great summer. Excel Heating and Air Conditioning

Dan Ryan in Edmonton
Dan Ryan in Edmonton
1 review Edmonton, AB
10/10

Furnace Replacement

I was very impressed with all aspects of this company's workmanship. Blake Livingstone's product knowledge is excellent. The walk through, furnace recommendations and detailed quotes were more than I expected.
Installation went very smoothly. I have to say that I am very particular and the finished product, integration with my existing AC unit and fine level of detail was certainly impressive. Blake and Matt spent 8 hours here each and the worksite was perfectly clean and handoff completed before they left.
I would highly recommend this company.

Approximate cost of services:
$6,600.00
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Company Response

Thank you for the review Dan and thanks for helping to make our job easier too. You went beyond what most customers would do to make it easier for us. We love working for people who are interested and really care about whats going on. Have a great summer and enjoy your new Carrier Infinity furnace! Blake Excel Heating and Air Conditioning

Audrey in
Audrey in
1 review Edmonton, AB
10/10

Air Conditioning Unit

Blake and Matt were so professional with their work and completely cleaned up after the install! Blake listened and understood our problem with air conditioning in our 4 level split. We have great AC now! Thanks Blake and Matt!

Approximate cost of services:
$5,000.00
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Company Response

Hi Audrey, thank you for taking the time write a review. It was our pleasure to install your Carrier system and we're happy you finally have an AC system that works properly. Have a great summer! Excel Heating and Air Conditioning

Vincent H. in Edmonton
Vincent H. in Edmonton
2 reviews Edmonton, AB
10/10

Excellent service

We had central air conditioning and a humidifier installed by Excel in 2009. He educated us on the process and explained the importance of sizing the unit correctly to provide sufficient cooling and de-humidification. The installation was professional, timely and tidy. The Carrier condensing unit he recommended was quiet and has not required any servicing in the last 8 years it's been running.

Approximate cost of services:
$5,400.00
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Company Response

Thank you for the review Vincent. Always a pleasure to work for you!! Excel Heating and Air Conditioning

Private User
Private User
Private User reviews Edmonton, AB
10/10

thermostat install

Called excel and spoke with Blake he made recommendations based on my needs and provided a quote.
Matt showed up on time and rewired as necessary with completion within 2 hours. Matt explained the function and settings.
I was particularly impressed with the neatness of the installation, all the wires were routed and tied up.

Approximate cost of services:
$550.00
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Company Response

So glad to hear you're happy with Matt's work! And thank you very much for taking the time to write a review. We hope you enjoy your new Carrier thermostat. Excel Heating and Air Conditioning

CindyRae
CindyRae
2 reviews Edmonton, AB
10/10

Furnace Repair

Our furnace stopped working on a Sunday. Luckily with space heaters and a reasonable outside temperature we were able to wait until Monday morning to call a repair service. I found Home Stars online and after reading the great reviews for Excel Heating and Air Conditioning, we decided to reach out to them. Blake answered my call, and was able to make an appointment for that same day with us. He accommodated our scheduling needs so we could still get to work part of the morning and then have him arrive later in the afternoon. This was a great help right from the start. Once Blake arrived, he was right on time, he was prompt in troubleshooting the issue. He was very informative on why we had the issue we did, and he was able to repair the furnace to get it running great again, with a smaller financial impact then what we were expecting. I found Blake to be very professional, knowledgeable and polite, and we will absolutely use Excel Heating for our service needs in the future. Thank you Blake!

- Stephen & Cindy Rae of Edmonton, AB

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind review Cindy Rae. I'm glad that your happy with our service and look forward to serving you again. Have a great summer! Excel Heating and Air Conditioning

Richard TW in Edmonton
Richard TW in Edmonton
1 review Edmonton, AB
10/10

Service

Furnace:
After doing some research on the internet about the company, we had Blake came to fix our furnace just a few days before Christmas 2016. All the reviews about Blake were true. He is very knowledgeable and straight forward which is one of the strong attribute that made us choose him. Blake was a bit late to the appointment but did called in advance to notify my wife and she appreciated that as we were spending the whole night without the furnace working. He also took time to answer all our questions during and after the work was done. Knowing that he probably did the same for the previous customer, we could understand and do not mind of the wait. I definitely recommend Blake to all my friends and to any one who needs to get their furnace fixed.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Richard for taking the time to write a review for us! Much appreciated. I'm happy to hear you're happy with our service and feel confident enough to recommend us to your friends. Thank you again for giving us a try for your heating needs. We look forward to serving you again when needed. Excel Heating and Air Conditioning

Andrew in Edmonton
Andrew in Edmonton
1 review Edmonton, AB
10/10

Furnace Replacement

20+ year old furnace died over Christmas. Contacted Carrier customer service, and they recommended Excel Heating & Air Conditioning. Blake was able to come later the same day I called to assess the problem. Provided estimate, and took the time to answer all my questions in spite of it already being early evening. Furnace was replaced 2 days later, work was done efficiently and well. Even more pleasantly surprising was when had the install inspected by the city, the inspector spontaneously mentioned that it looked like the installers really knew what they were doing, and asked which company did the work!

Approximate cost of services:
$5,400.00
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Company Response

Thank you Andrew for taking the time to leave a review! I'm glad to hear you're happy with our service and that the inspector was impressed with our work. Your new Carrier furnace should keep you warm and comfortable for many years to come. Thank you again for hiring us for your unplanned furnace replacement. Excel Heating and Air Conditioning

MarleneN in Edmonton
MarleneN in Edmonton
1 review Edmonton, AB
10/10

New Furnace

Excel/Blake was very Knowledgeable & friendly. Extremely professional and efficient from the first call to book a service to the follow up call the next day to see how everything was running. I would not hesitate to refer this company (Blake & Matt) to any home owner needing answers or a new furnace installed. Thank you for your time and amazing customer service.

Approximate cost of services:
$6,200.00
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Company Response

Marlene, thank you so much for the review! We are thrilled to hear that you're happy with our service. Thanks again for hiring us, it was truly a pleasure to work for you. Excel Heating and Air Conditioning

Donna in Edmonton
Donna in Edmonton
1 review Edmonton, AB
10/10

Furnace replacemnt

My furnace died 4 days before Christmas and Blake and Matt had a new furnace installed and running within 2 days. The installation was seamless and they cleaned away all the old pieces. Blake had done maintenance on the old furnace for the past couple of years so I was familiar with his work ethics which are outstanding. Thank you guys very much.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the review Donna! And thank you for hiring us again. We're glad to hear you're happy and warm with the new Carrier furnace. Happy New Year and have a great rest of the winter!! Excel Heating and Air Conditioning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Excel Heating And Air Conditioning

Proud to be the Carrier Factory Authorized Dealer for Edmonton. Since 2007 Excel has been offering expert residential HVAC installations and service in Edmonton. Specializing in designing, installing and servicing Carrier brand residential furnaces and air conditioning systems including Carrier's Infinity zone systems, air purifiers and humidifiers. The owner, Blake ...
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