Greater Toronto Builders

Design/Build
Toronto ON M4N 2L1
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Greater Toronto Builders
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45%

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Reviews for Greater Toronto Builders

Average customer rating:
5.5 10 (13 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Home Reno

I hired Greater Toronto Builders this past fall for a home renovation. The reno was completed on time and with the utmost care. We couldn't be happier with the turn out. I highly recommend working with this company if you are in need of a renovation or addition

Approximate cost of services:
$12,000.00
1 of 4 people found this review helpful.
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Company Response

Thank you for your kind words. We hope you are enjoying your newly renovated home!

Viet in Toronto
Viet in Toronto
1 review Toronto, ON
0/10

Basement renovation

I had such a bad experience with GTB, they asked me to pay upfront $20,000 in Jan., 2016 for my basement renovation at 3 Keith Ave., and promised to finish by 30th Feb., 2016. By August 2016, my basement is still the same, unfinished and they charged me $13,000 just to get the Permit and moved the washing & dryer upstairs. Now they said they don't want to finish the work. Now I have to solve this thru small claim court.

Approximate cost of services:
$30,000.00
3 of 4 people found this review helpful.
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Company Response

It is unfortunate that this review has been written. In respect to the allegations of payments and services provided, GTB is obligated to keep the accountability of our relationship with the client factual. A contract was entered into, in January 2016 in respect to building a basement apartment. A contract separate from the build was also entered into, to provide Design and Permit Ready Drawings for the same build. Our design contracts demonstrate that a building permit MUST be issued and approved. The timeline of constructing and finishing a build hinges on the return of such permit. The timelines demonstrated to complete the task of construction for the end of February were based on being in receipt of a permit.

The frustrations demonstrated in the review submitted by our client, we believe are attributed in that upon our design visit, the basement had taken on 6-8 inches of water resulting in a failed sump pump. The flooding caused damage to the client’s furnace and required immediate repairs to minimize the extent of the damage. Upon further investigation of all areas of the basement, GTB found code violations that had been created from previous renovations prior to her ownership. For example, the investigation uncovered underpinning was performed without a valid permit, which created extensive issues with groundwater flooding. GTB was also apprised that there was no home inspection requested before her purchase. Regardless, our efforts were focused on repairs and submission of permit, and informing the client that the code violations would have to be rectified. Services were also provided at the client’s request to provide laundry facilities for the upper tenants.

A permit was eventually issued for the client, however, revisions had to be provided as the property had zoning issues in respect to parking conditions, and a kitchen would not be approved. The repairs identified by our design team in conjunction with our engineers, have since been rectified by the client directly with other trades. GTB’s position to not provide services to carry out the build was based on the fact that the services carried out by the client directly, had no warranties or guarantees against future flooding. We were given no assurance that violations had been rectified, nor would they be in the immediate future.

The client was provided with detailed costs associated with all services and repairs, and authorized revisions throughout the process in our relationship with the client. A refund was issued for the balance of the funds not spent. This refund was refused, as the client has sought to have GTB brought to court in claiming a full refund with additional costs.

Farzaneh P.
Farzaneh P.
1 review Richmond Hill, ON
10/10

Home Renovation

We had a great experience doing a major home renovation with Greater Toronto Builders. They worked with us throughout the entire process which made it a lot less stressful. The renos turned out great and they delivered on deadlines even with unforeseen circumstances. Overall, great experience!

Approximate cost of services:
$180,000.00
1 of 3 people found this review helpful.
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Company Response

Thank you Farzaneh, we at GTB appreciate your honest review and thank you again for choosing us in doing your home renovation project.

payam in North York
payam in North York
1 review North York, ON

First Review

10/10

Home Renovations

I had a great experience working with these guys. The service was professional and courteous. I was also happy with the fact that the project was done according to the planned budget and time.

Approximate cost of services:
$140,000.00
1 of 2 people found this review helpful.
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Company Response

Thank you Payam, for the nice review. We are happy to hear you were satisfied with our work and hope we can work together together in the future.

thanks

GTB Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Greater Toronto Builders

A full service Design/ Build company, inclusive of material selection, interior decorating and architectural design services. ONE stop shopping for today's design and build demands. . We provide the following services: . Architectural Design Engineering Permits Custom Builds Renovations Home Additions 3D Renders
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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