Pristine Plumbing & Drainage

Pristine Plumbing & Drainage gave useful information and was prompt in completing the job at the price quoted.

Very appreciative of the work Daniel and his crew did at my house. Following a basement flood, Daniel investigated my drainage lines discovering completely collapsed and blocked sections. A plan was created to replace one side of the houses lines and flush the remaining sections. A crane was needed to get machinery and bags of rocks into the work area. Everything worked seamlessly and as planned. The cleanup was excellent and they left the garden as good as before the work began. Wouldnt trust anyone else with my drainage work. Highly recommend them !

Michael came the day after my call and promptly fixed a leak under the kitchen sink. He explained exactly what was needed, gave me a cost estimate, and then expertly fixed the leak.

Fantastic job. Arrived right on time, explained what was going to be done. Left the worksite cleaner than before they started.

Right from the first phone call I new I made the right decision. Professional, honest, punctual, organized and extremely knowledgeable.

Very responsive on phone and promptly scheduled. Very professional service. Took the time to explain what the problem was and how they were going to fix it. Tested everything thoroughly before they left. Highly recommend the team.

It's been over a year, and I'm pleased to say that Andrew did a good job in fixing the drainage pipes in my laundry room. After clarification with the process of work and pricing, I'm very impressed with the company's proactive approach to provide qualify work and customer satisfaction.

After having a problem finding the part, the technician returned and fixed the problem quickly.
Thanks to him and the company.

Daniel was quick to respond to my request for quotes to replace my old water heater. He wasnt the lowest quote I received through HomeStars, but after speaking with him and realizing his quote included some extras that are now code in BC, I felt comfortable going with him. Michael arrived on time and did such a great job. He replaced smaller pex pipe that had been incorrectly installed with the old heater with proper sized copper pipes. The hot water pressure in the shower is now so much better. What a bonus! This company deserves all the great reviews.

Andrew and Michael were amazing. They were knowledgeable, experienced, and so good at what they were doing. They competently updated my old valves & plumbed two new sinks, a toilet, a dishwasher, despite several challenges (including the notorious IKEA vanity and a dishwasher whose electricity cords were too short), and all within the estimated time and quote. Although it had been communicated to me ahead of the time that the dishwasher probably won't get connected due to electricity cords being too short, they went above and beyond and tried again and again until they actually made it work - they care about doing good work and put themselves in the customers' shoes. I'm really impressed and so thankful to have Pristine plumb my first home. (Bonus - they are super friendly with a great sense of humour and it was hilarious to hear the banters as they worked :D)