Metro Snow & Ice Management

Snow Removal
Ottawa ON K2G 0B3
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HomeStars  >  Snow Removal in Ottawa  >  Metro Snow & Ice Management  >  Poor service from Metro snow and ice in Ottawa- issue addressed by owner
Gordon McGregor in Ottawa
Gordon McGregor in Ottawa
1 review Ottawa, ON
10/10

Poor service from Metro snow and ice in Ottawa- issue addressed by owner

Snow Removal review in Ottawa

I had a problem with the initial service from this company. After making my views known the owner was very quick to contact me to explain how he has implemented changes that will restore service back to his level. I can accept this.

As of Dec 29
I have been receiving very good service. I like the message service that provides updates on when clearing is to start.

Approximate cost of services:
$300.00
0 of 2 people found this review helpful.
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Company Response

I'm sorry you had some issues Gordon. I will look in to the situation.immediately. If you signed up late during a storm you may not have marker stakes up.
If you email the office attention myself I will call you to remedy this or refund your funds.
Many thanks
Ken
President

Previous versions of this review:

Gordon McGregor in Ottawa
Gordon McGregor in Ottawa
1 review Ottawa, ON
8/10

Poor service from Metro snow and ice in Ottawa- issue addressed by owner

Snow Removal review in Ottawa

I had a problem with the initial service from this company. After making my views known the owner was very quick to contact me to explain how he has implemented changes that will restore service back to his level. I can accept this.

Approximate cost of services:
$300.00
Gordon McGregor in Ottawa
Gordon McGregor in Ottawa
1 review Ottawa, ON
1/10

Poor service from Metro snow and ice in Ottawa

Snow Removal review in Ottawa

two snowfalls and so far no service from Metro Snow and Ice. I'm going out to clear the driveway again.
The first miss saw my neighbour's drive get cleaned but not mine. Now I've waited 14 hours to have my drive cleaned and it looks like I have to go and do it myself. Refund my money or it's small claims for this company and me.
If I could rate this a zero I would.

Approximate cost of services:
$300.00