Metro Snow & Ice Management

I've been with Appleseed since winter of 2009 (7 years) and they changed their name to Metro Snow last year. This is the only snow blowing company that I had dealt with since day 1 of owning a home with a drive way.

Their service has always been very good. I leave for work every morning between 6.30 and 7am, and my driveway has always been cleared before and I have no issues getting out of the drive way, except for once, when the service came to clear around 7.30am, as there was a continuous overnight storm. And another time when I got home, the city came by after the snow service and I had to shovel the compacted snow banks. I guess I could have called them to come remove the snow, oh well... Twice in 7 years, that is excellent service in my books.

As for the quality of the clearing, there is often about 1cm of snow not cleared on certain spots of the driveway because of its unevenness and I am ok with that. At the beginning of the season, I occasionally shovel the edge of the driveway after the first pass to provide a guiding line so that the driver will pass the snowblower to that line and the driver always obliges.

I also like that I receive email alerts to inform me of their clearing plan. The emails occasionally provide some "cool facts", but if I am in a hurry what I do is skim through and pick up the information I need and ignore the rest.

In a nutshell, I'm happy and satisfied with Metro Snow's service thus far and will continue to sign up with their service. Keep up with the great job!!!