Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Roofing
Accountable Roofing Services Ltd
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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (151 reviews)

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Private User
Private User
0 reviews Pitt Meadows, BC
10/10

Roof leak

So impressed with our roof and gutter repair today, we had a leak and Derek, the owner of Accountable Roofing, was able to come out the same day to find the source of the leak and even repaired same day. Great price and very professional service. Will definitely recommend and call him again if any other problems arise.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for taking time to write your review, we really appreciate your feed back on the service we provide our customers.
When corners are cut in the roofing industry sooner or later they'll come back and cause issues for the owners.
We are happy rectify these issues for our customers.
Thanks again for taking the time to submit your review and posting the service that we provide our customers.
Happy Holidays from Derek and all the staff at Accountable Roofing Services LTD.

Don In Surrey
Don In Surrey
0 reviews Surrey, BC
10/10

Leaking Mystery Solved and Fixed

We had a leak in our main floor which we though was due to a plumbing issue. When it wasn't, we were referred to Derek and Accountable Roofing. He managed to find the problem, which turned out to be a dryer ducting issue, fix it, and also did some maintenance on our roof for our peace of mind. Derek was very professional and the cost was more than reasonable. We would not think twice about using his services again if we have any roofing issues.

Approximate cost of services:
$650.00
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Company Response

Thanks Don, For taking the time out of your busy day to write a review for us.
It was a pleasure meeting you and assisting you with your problem.
It is our number one goal at Accountable Roofing to ensure our customers are very happy with the service we provide.
We are also pleased to here that you will call again should you ever require our services.
Thanks again for your review, Derek

Private User
Private User
0 reviews Surrey, BC
10/10

New Roof

Derek is very professional and did an amazing job replacing our roof from cedar shakes to ashphalt shingles. We were so pleased and the attention to detail goes over and beyond any other work we ever have had done to our house. We highly recommend Derek and his crew for your roofing needs and Derek has helped make our house look like a brand new home. Thanks, again Derek for such a beautiful job.

Bob and Valerie

Approximate cost of services:
$43,000.00
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Company Response

Thank very much for putting your trust in Accountable Roofing Services LTD for your new cedar conversion.
You both were great to work with and we appreciate your feed back on the installation of your new roof.
Remember you have 20 years of leakproof and workmanship and will also be receiving the Weather Stopper System Plus Warranty from GAF.
Remember to call if there is anything else we can do you.
Thank you again, Derek and crew

Private User
Private User
0 reviews Port Moody, BC
10/10

Roof work

We just purchased a home and I called Derek to do some minor repairs to our roof, remove some old planter boxes and inspect it for any other deficiencies. He was able to come out the same day to do the work and I really appreciated his attention to detail, explanation of work/deficiencies and overall communication. I'd definitely recommend Accountable Roofing Services and Derek!

Approximate cost of services:
$550.00
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Company Response

Thank you for your review.
We really appreciate when our customers take the time to share their experiences.
Happy to help out.
Thank you very much again.
Derek

Private User
Private User
Private User reviews Toronto, ON
10/10

New roof and minor repairs

Derek was the type of contractor we like to deal with.
He was straightforward, informative, punctual, and cleaned up daily. I have already referred his services to others.

Approximate cost of services:
$110,000.00
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Company Response

Thank you for the review.
We really appreciate our customer's feed back pertaining to the service they have received from us.
It was nice to meet you both.
We'll be here if you should ever need us again.
Thanks again, Derek

Scott
Scott
1 review Burnaby, BC
10/10

New torchon roof

Derek is a nice guy, this is the second job Derek did for us, excellent work. I also referred him to my friend, and my friend is very happy with Dereks work as well.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Scott for your review.
This is one of the reasons we always try to make customers happy with the jobs we do for them.
Maybe its a rental home or our customers move and their new purchase requires some work on the roof.
We love repeat customers as they know what to expect from us as far quality and professional service we strive for.
So glad to hear your pleased and thank for for the referral to do a reroof for your friend.
Enjoy your new roof, we're always here for you should you need further assistance.
Derek and the Accountable Team

George
George
2 reviews Burnaby, BC
10/10

New GAF HD asphalt shingle roof and 6 new skylights

If you are looking for a roofer, you cannot find a finer one than Derek Moyes of Accountable Roofing Services Ltd. Our original cedar shake roof was 30 years old and we had a leak from the kitchen skylight. I did a lot of research on Homestars and made a list of a number of roofing companies, including Accountable Roofing Services Ltd. I was impressed by the high praise that Derek received from his satisfied customers. There was one review in particular that caught my eye where a senior had noticed Derek's crew working on a house down the street from his home. The senior had a minor repair that he needed done on his roof so he walked down to Derek's job site and told him about it. Derek accompanied the senior back to his home and did the repair right then and there while his crew continued working on the other house. If I recall correctly, the cost of the repair was $160. He was busy with a job, but he made the time to help out the senior in need. This told me a lot about his character.

For that reason, I called Derek first and asked him for a quotation on the cost of repair, if possible, and the cost of replacement with asphalt shingle. I also asked him to look at the 6 skylights and the kitchen skylight in particular since it was leaking. He provided us with quotations to replace the 6 skylights and to repair the cedar shake roof as well as a quotation for a totally new asphalt shingle roof, including 6 new skylights. What impressed me was his honesty in providing me with a repair quotation which was a fraction of the cost of a new roof. In the end, my wife and I opted for a new roof with GAF HD shingles and 6 new skylights.

I have already posted a 10 star review approximately 8 months ago regarding Derek's temporary sealing repair of the kitchen skylight and the other 5 skylights with fresh caulking.

The work on the new roof with GAF HD shingles including installation of 6 new skylights was started on August 5 and completed in 4 working days. Derek is a very detail oriented person and kept us informed throughout the process. He took many pictures and it was obvious from looking at them that he was meticulous in making sure that he did a perfect job. We have a lot of flowerbeds, small trees and bushes in our garden around our home and Derek made sure that everything was properly covered and protected. Derek was there every day not only supervising by doing some of the work himself. He was the last person to leave every day. After the crew did a once over on our lawn to pick up nails and debris, Derek went over it again in detailed fashion to make sure that everything was picked up. He and his crew always tidied all of their equipment and supplies at the end of each day so that our property was not left looking like a construction site.

I think that Derek's company Accountable Roofing Services Ltd. is the only one which comes with a 20 year leakproof warranty. I believe that other companies offer a 10 year warranty. GAF shingles also come with a warranty and Derek attends to registration of the warranty after completion of the job so that the customer does not have to worry about it.

As I said, I made a list of the roofing companies with high ratings on Homestars with the intention of calling them after speaking to Derek first. I did not follow through with this plan. After speaking with Derek, I did not need to contact the other companies. I felt completely comfortable dealing with Derek who is a completely honest and upstanding guy. With Derek, customers come first.

We are very happy with our new roof and skylights. He provided us with a lot of pictures and even took a short drone video of the new roof!

Approximate cost of services:
$32,200.00
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Company Response

George, I can't begin to tell you how much I appreciate the time, detailed, and thoughtfulness that you have shown in writing this review for us.
You and your wife were such a pleasure working with from the first time I might you both.
From repairing your skylights to get you through the winter to our last meeting when the job was completed and I brought my drone over to take some footage for you both.
I have nothing but respect for you and can only hope I have clients in the future as wonderful to work with.
I wish you both happiness and long life together as you both are amazing people and deserve the best the life has to offer you.
Thank you again for putting your trust in us to install your new roof, and being one of the best family I've ever had the pleasure to work with.
I would love to stop by for a visit in the future and I'm always here should you ever need me.
Thank you again!!

Derek and the Accountable Team

Harold
Harold
1 review Abbotsford, BC
10/10

Replacement roof

Incredible work done. Attention to detail beyond compare. All my issues listened to and resolved. Crew was quiet and respectful. Derek maintains very high standards. Want a perfect job done? Call Derek.

Approximate cost of services:
$27,000.00
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Company Response

Thank you Harold for your review.
Right from the start you were very organized and very friendly and an absolute pleasure to work with.
We did your neighbors down the road from you and you liked what you seen and what your neighbor had to say about us.
Choosing a roofing company to install a new roof on your largest investment can be difficult.
Its very important to do your homework.
Enjoy your new roof and thanks again.
And thank you for always having a cooler full of cold drinks during the hot days of summer.

Derek and Crew

Private User
Private User
Private User reviews Surrey, BC
10/10

Great Workmanship- Accountable Roofing

Accountable Roofing is a fantastic company to do business with. The owner, Derek Moyes, is an upstanding kind of guy. He truly cares about looking after his customers. This is a rare attribute in todays world.

The workmanship on the installation was top notch. His attention to detail is excellent.

If you are thinking about getting a new roof, I highly recommend Accountable Roofing.

Approximate cost of services:
$27,000.00
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Company Response

Thank you very much for your review.
Our goal at Accountable Roofing is to always try to do our best.
We feel installing a new roof for our customers right and has that curb appeal is what they expect from us.
Its the details that we also feel we do well at.
When the job is finished we need to feel proud and as a business owner feel that we have done the best we can.
Thanks again for your kind words.
Derek

Private User
Private User
Private User reviews Surrey, BC
10/10

HVAC Roof Jack Install

My AC unit was scheduled to be installed and the first roofing contractor bailed at the last minute. Derek was able to fit me in on short notice and install my roof jack so I wouldn't need to cancel the AC install. Install included a 3'" roof jack cut into a 3rd story inaccessible flat roof with a torch on surface in a newer townhouse complex. Derek's team completed the install clean quick, and water tight. Thanks Derek.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for your review.
We were happy to help get your AC installed.
Hope your enjoying a cooler home.
Derek and team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs installations and repairs to multiple roofing applications. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.