Barrier Sciences Group

Don't go with Barrier Sciences Group. I got my new water furnace installed in September. It is now February and I am not getting anywhere with this company doing their job My Canada Greener Homes Grant application is sitting in Limbo. Do not choose this company

Had the energy audit done by this company. Never uploaded our audit on the Ministry website and despite multiple pleas to do so, still have not uploaded it. Our windows are coming next month and we will likely be ineligible for the grant since the ministry cannot approve the grant without the energy audit uploaded.
Try calling BSG and see if you can get through, its a voice mail that states they are « inactive » whatever that means. Try finding out who owns this, who the president is and who is responsible for communicationnothing.

Not a serious company and truly run by amateurs. Beware! There are many other options out there .

The auditor was very nice, but there were errors in the report.
They complete the audit in February and at the end of July, they haven't submitted the document. I contacted them several times and no one returned my call or was able to fix the error.
There are many other energy auditors out there. I would suggest consumers choose wisely and stay away from Barrier Sciences Group. Buyer beware!!

I was referred by the Greener Home Grant program to this company. The gentleman who did the audit was great other than neglecting to mention the cost and method of payment upfront (email money transfer only to an address not obviously related to Barrier Sciences). After a rather pleasant time I was sent a invoice for 440.00 plus HST and told my audit report would be sent in 10-14 days. I then said that's when I'll pay for the job in full. Now the fun begins...text messages and emails demanding I follow a policy I'm just finding out about. In my experience, last payments are made when the job is complete thereby properly maintaining all sides incentives. This was not good enough for them. The technician said he would delete my files (my homes data) apologize, zero my bill and wish me a nice day. With all the audit companies springing up, I'd take my chances with someone else. I've also contacted the gov't program and informed them of this sad, unfortunate and unnecessary situation.

We did a complete renovation on our house down to the brick walls. All new windows, doors, furnace, and insulation. Barrier was very helpful in get me over $4,500 back in rebates. There were very easy to work with.

Had one of their agents perform a pre- and post-energy audit. The only reason I wouldn't give 5 star is communication was a little challenging with the energy audit person and he was lacking some CoVid protection when coming to my home.

Residential Evaluation documentation is not received. Without the Residential Evaluation report, we do not know the improvement before and after the insulation done. Also, there are no updates on the progresses of the $1,400 government supplements

Work was done in a very professional and timely manner. The technician thoroughly explained the process and I understood what had to be done and when. I recently was told that my file was excepted and am please with the process. I would recommend this program to anyone interested.

We had an energy audit done on our 1910 house to take the guesswork out of updating the insulation and related improvements. Now, our house is better sealed and insulated. It is more comfortable, draft free and the heat is even throughout. Plus, the gas bills are reasonable. Hey, and we may even get a rebate to help defray the costs of properly insulating every place we could reasonably get to such as the attic and crawl space.

The auditor was very nice, but there were errors in the report. He made assumptions and observations about the home and subsequent renovations that were incorrect and refused to make changes even when the errors were pointed out and substantiated. Substantial energy efficient upgrades were made to the house and submitted to Enbridge as part of their grant program. Because of the errors in the audit, we were short-changed several hundred dollars in grant money.

The issue was escalated to a supervisor who agreed that an error was made and it would be corrected and he would personally take care of the discrepancy with Enbridge. There was no follow up. No indication that the corrections were made and no subsequent reimbursement from Enbridge.

Energy audits are generally a fairly straightforward process but rely on the experience, professionalism and integrity of both the auditor and the company they represent. Most consumers have no insight into the software, modelling and building science and as such will gladly take whatever is presented to them. As a building scientist myself, I knew what I was looking at and was able to catch the errors.

There are many other energy auditors out there. I would suggest consumers choose wisely and stay away from Barrier Sciences Group. Buyer beware!!