They were unable to repair/replace the control panel on my Whirlpool Washer over two week ago. The total cost they quoted was $600. I paid them an advance of $300 with the balance to be paid after the job was done. They failed and were to refund me $230 after deducting $70 for labour. Two weeks ago I called regarding the refund and was told that a cheque of $230 was mailed. Last week no cheques arrived so I called last night and was told that they would look into it and get back to me. No one called back. Today Sept. 25th I called them again at 2:30pm and was told by the girl there that she would let the Business Manager know and they would get back to me. It's now 9:11pm and no call. This company goes not keep to their word and are not truthful. I will never recommend them to anyone. The attached recipt proves my case. I want the Business Manager to call me as soon as possible.... no excuses
- Approximate cost of services:
- $300.00
- Company Response
Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1- (844) 889-8484.
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.