LeafFilter Gutter Protection

Solved the gutter problem I had. Well-done. Extremely expensive for 25' of eaves, but less than the deductible if I'd had an incident.

We were tied of cleaning out leaves and put stuff that had fallen on the trough
Since the storm we had in 2022. Trees had fallen etc.

Great service difficult installation. Installer did an excellent job. Have not had significant rainfall as yet to test our product, but expect it to be problem free.

All stages of the inspection, quotation and installation process for our gutter protection were quick, professional and flawless

All guards have heaved. Screens come loose and fallen off after a year of being installed. Service rep showed up. Replaced 4 of the 100 guards that were bad. Informed me he was only authorized to do that amount of work and i would have to call the office again.

Now they wont show up or respond to any calls or emails. I've Called and been emailing for 4 months.
Corporate call center staff are good to speak with. Local reps will not show up or respond to any calls or emails..

Life time warranty actually means zero warranty coverage after they are installed.

Total Garbage

During a real downpour, I noticed that a specific section of my newly installed gutter & LeafFilter system was leaking sheets of water while the rest of it seemed OK. I was concerned that there was a problem with that specific section. The installation had been less than two weeks prior. I reported it and got a 'brush off' that stunned me. I was told to continue to monitor, etc.

Leaf Filter were very easy to deal with. The contact person came as scheduled. We took a day to make up our mind about whether to do it, and when. When we firmed that up, the installers were there a couple of days later. The project took a whole (very hot) day. They were very careful not to disturb our garden and flower beds, and they cleaned up the site thoroughly. It has rained a few times since, and everything appears to be working well.

A good experience.

Filter only works in light rain, any heavier rain and water over ran filter and poured over gutter. Filter in rear gutter plugged up with debris and any rain over flowed gutter. Heard on tv advertising that system was life time guarantee to work. When I called to have a service person come and fix problem was told it would cost me nearly $100.00 charge. I will remove filters and have handyman come yearly to clean gutters. I could have hired handyman for many years for what it cost me for choppy system. DO NOT install this system not worth the money.

I want to bring to your attention the disgraceful service I have received from LeafFilter. This company seems to prey on people they believe to be elderly and incompetent. I have never received such horrible service.
The customer service or lack thereof provided through the process is appalling. As a business owner myself, I pride myself in my customer service abilities and would never speak to a customer or allow one of my employees to speak to a customer, in the way I have been spoken to.
I feel as if LeafFilter was trying to take advantage of me, maybe believing me to be senile. I was grossly overcharged for a less than stellar service. There are more problems now that I have received a fix than there were before I ever called LeafFilter.
They has been completely unpleasant to deal with and rude. I have received no support or solution to the situation and am frankly sick and tired of the run around.
When I pay for a service, I expect to receive the quality I pay for. Given what I spent for their service, there should not be even the most minute of problems.

I would expect someone to reach out to me to solve these issues and arrange for a partial or full refund of the subpar service and product I paid for.